hermes UK contact numbers
hermes UK contact numbers
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Here is a guide to all important Hermes contact numbers UK so that you can speak directly to the company’s representatives and get a solution to your needs. Here, you will find all direct telephone numbers and company’s local address for related Hermes customer service requirements. For detailed information, visit Link – Hermes Official Contact Us Page.

The Hermes UK is a Brand that runs a wide range of specialized companies operating along the retail value chain and comprehensive logistical services to meet global demands. You may need to contact them for many reasons.

List of Hermes Contact Numbers UK

Hermes HelplineUK Contact Numbers
General Enquiries 03303336556

The Hermes Group is owned by Hermes Logistik Gruppe Deutschland. It is one of the most preferred delivery company based in the UK. The company delivers over 235 million parcels every year on behalf of retailers in the United Kingdom including – ASOS, Next Directory, John Lewis, Tesco, Debenhams, ASDA, Next Directory, JD Willaims, Debenhams, QVC, and Arcadia Group. Its network of around 9,500 couriers provides doorstep delivery. The company is also known for quick and easy customer support.

You can call at their Hermes Helpline Number UK at 03303336556 for all types of queries.

Hermes also owns myHermes, which was launched in the year 2009 in response to customers’’ demand for faster, flexible and affordable delivery solutions. This subsidiary company provides collection services for SMEs and members of the public via doorstep collection.

In 2012, the company introduced ParcelShops that are now located in the United Kingdom based on local petrol stations, retailers, and supermarkets.

There are more than 3,500 ParcelShops located across the UK. ParcelShops ensures two-day delivery and doorstep collection; and due to this, it has become the best alternative to other UK carriers for customers. Get more information about ParcelShops in your location; make a call at Hermes Contact Number UK at 08712461583.

Follow these ways to get in touch with Hermes UK customer care services –

  1. Create and sign in your Hermes Account (if you are a myHermes customer).
  2. Fill and submit their online form.
  3. Contact Hermes helpline representatives via landline.
  4. Write an e-mail and join their mailing list.
  5. Write a letter (printed or handwritten) to their main office.
  6. Check-in via Facebook, Twitter, Instagram, LinkedIn, and Google+.
  7. Visit the Hermes Contact Us page.

To see other options with Hermes, go to the main site.


Hermes numbers


Hermes UK Customer Service Address

You can contact Hermes for any query by writing a letter and sending it to their official post address:

The Hermes Group UK

Hermes Parcelnet Ltd, Capitol House, 1 Capitol Close, Morley, LS27 0WH



Here is our tip for you:

When writing a letter to the company, you must give complete and accurate information about your query but don’t share your sensitive personal.

It is important to make your query clear to get a helpful response from the Hermes Customer support team in UK.

Hermes UK Contact Numbers

For inquiries, you can call at the local Hermes Helpline Numbers UK and get in touch with the company’s agent. You can discuss your sending and delivery issues, make general inquiries, take help of your account and can provide feedback on your latest shipment.

Hermes UK Customer Care Services offer many incredible options:

  1. UK Courier help
  2. ParcelShops
  3. Service Charges
  4. Parcel pickup and drop off
  5. Other General Enquiries

The main Hermes UK contact number is 03303336556. You can get in touch with their representatives immediately. Keep your transaction and parcel receipt near while making a call, to avoid inconvenience.

NOTE: Calls made to any (03) or (02) Hermes Contact Numbers will be charged at 7p per minute, in addition to the operator’s access charge. If you are calling from outside the UK, you will have to pay additional charges as per your international call rates assigned by your local tariffs. It’s suggested consulting with your telephone provider before making a call.

Hermes Service Enquiry UK

hermes numbers

To get more information about Hermes UK services, you can contact them at 0330 333 6556. Hermes UK operates from Monday to Friday, 8:00 AM – 8:00 PM; on Saturday 8:00 AM – 6:00 PM and on Sunday 8:00 AM – 6:00 PM.

The Hermes UK Services

The Hermes UK offers a wide range of delivery solutions from doorstep collection to two-day delivery. To know the status of your parcel, you can call at their Hermes UK Customer Service number 03303336556.

Sourcing & Products


Being a supply-chain provider, Hermes UK has a presence in all major product sourcing markets – including China, India, Bangladesh, South East Asia, Italy, Turkey and Eastern Europe. Their skilled merchandisers analyze your ideas and bring it to life.

  • Their sourcing analytics team monitors market development, raw material and currency fluctuation to back you up by relevant statistics. Customers receive KPI reports on a monthly basis to evaluate their suppliers’ performance and react quickly to changes, on the supplier side or in their requirement profile.
  • Research and Development team keeps hands on various sources to know the latest trends. They have a vast material library, containing information on Denim, Woven, Knitwear, Yarns, etc. and product showrooms where the input from trend researchers is transformed into real products.
  • A global network of professional inspectors assesses the merchandisers and makes sure that it meets both legal regulations and customers’ quality requirements.
  • ASTRA Supply Chain Services Ltd, an internationally recognized independent audit company set up by Hermes, is a team of social auditors who conduct quality and social audits of merchandisers in every factor.

Quality Consulting

Understanding the concerns of constantly changing laws and regulations, guidelines, and standards, the team at Hermes UK creates requirement profile for you, which includes methods, limits and validity range. Customers are provided with two lists of restricted substances as well as customer-specific quality requirements.

The company helps you with product labeling within the right product group and according to Product Safety Act, ENVKV, “Made in” labeling, etc.

They offer experts’ consultation on product analysis, product optimization, risk assessment against chemicals and safety of children’s apparels.

Product Testing

For testing the performance and safety measure of products, every product goes through following tests – chemical analysis, risk assessment for electric equipment and electronics, performance characteristics, fit for use, mechanical testing, RoHS screening, sensory analysis and LFGB, textile physics and market compliance.

All products categorized by testing product groups and approved by experts. Contact Hermes phone number UK agents today at 08712461583.

Product Clarification

Product clarification adds trustworthiness to your products. The Hermes UK gives you the flexibility to choose the new design, distinctions, and keywords for your products.

They also develop QR code, GS mark and certified database for your products; all of these make your labels internationally recognized and safe. If your certificate contains a QR Code, you can either scan it with your smartphone or enter a search term alternatively.

Transport Logistics

Every customer is given personalized attention when it comes to transport logistics. Their precisely coordinated logistic solutions cater the needs of every individual. Their logistic and industry expertise goes hand in hand. For logistics services, you can make a call at Hermes contact number UK at 08712461583.

Their main areas of focus are retail, fashion, sports and toys, DIY and furniture, wine, and a few more. You will get supply chain services like warehousing solutions, consolidated concepts, unit cost pricing, garments-on-hanger transportation of clothes, and quality control.

Customers can benefit from their knowledge to avoid border problems like complete import/export handling, intrastate and NCTS, non-recovery, repayment, and remission, return and damage of goods, training employees for external custom audits, etc.

Full-Service E-Commerce

The Hermes UK is backed up by a powerful team of experts who takes care of your business online. They offer you full-fledged E-commerce services including content management, finance services, warehouse and logistics, IT management and shop software, online marketing, performance marketing, and customer services at the global scale.

All services from your online store management through payment management and warehousing to return management are performed by one and the same partner.

BorderGuru is a subsidiary of the Hermes Group that helps your brands and retailers enter the international market. Advantages of BorderGuru are – simple integration, low capital expenditure, and existing domestic delivery processes.

hermes UK Numbers


Hermes is UK’s largest home delivery courier network handling over 240 million parcels every year. The company provides innovative delivery solutions including next day delivery, parcel returns, SMS messaging and real-time management information.

The company delivers all day, including Sundays. Some key features of Sunday delivery service are – national coverage, full tracking of parcel, ETA timeslot, customer notification and 95% higher success rate.

Track Your Parcel

You can track all whereabouts of your parcel all in one place simply using Hermes’ tracking tool given on the home page of Hermes website. Just enter your parcel number given on the receipt and will get the complete status of your shipment.

You can also contact Hermes UK helpline number at 03303336556.

Contact Hermes UK Via Social Media

hermes numbers


You can get in touch with Hermes through their social media profiles:

  1. Twitter 
  2. Facebook
  3. Google+
  4. YouTube
  5. LinkedIn 

On these channels, you can get daily updates and also enjoy photographs and videos from the Hermes Group.

Hermes Courier Services Explained



  1. Melissa

    My parcel was supposed to be delivered one week ago. I am not getting the exact location of my packet online. Can you help with the relevant contact number?

  2. Sandra Odell

    Last week, I sent a parcel to a friend of mine in Leeds. Neither the parcel is delivered nor i am getting a satisfactory response via email. The contact numbers on this page helped a lot. Thanks!

  3. Maggie Tucker

    The online tracking tells me that you tried to deliver my parcel today at 18.29. The estimated delivery time was between 16.90 and 18.00. With three adults and a dog in residence you’d think one of us would have heard something. Apparently not. The invisible “we tried to deliver” card was no use, and as for your atomated system, well………. So your statement about being reliable is a load of bollocks. I will be contacting J D Williams and informing them that no attempt at delivery was made. I can only assume the delivery driver was running late and thought “fuck it” it’s Good Friday I’m off home. Angry????? You bet!

  4. maureen huggan

    Received an email on Sunday evening on 8/4/2018 saying my parcel had been delivered at 7.22 pm and left in a safe place,The Sunday drivers are absolutely rubbish and liars.For 1 I live in a block of maisonettes with security doors on and there is no safe place to leave it.2 they would have had to ring my home number for me to answer the buzzer to let them in and 3 if they had rang the buzzer my little dog would of gone crazy barking,Does anyone know a phone number that I could ring and speak to someone all the numbers I’ve rang are all automated

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