Wonga Customer Service – Overview
Founded in 2006, Wonga.com is a digital finance company in the UK that offers short-term loans to individual consumers and businesses, albeit at a high interest rate. Wonga.com is a part of Wonga Group, and has its headquarter in London. Since Wonga customer service desk stays open round the clock, you can reach them anytime by dialling0207 138 8330. The focus of Wonga’s customer service agents is to help people and businesses geta flexible and transparent mobile/online finance alternative that keeps them away from traditional high street lenders.
About Wonga Services
Wonga.com offers short-term loans designed to fulfil your short-term cash flow requirements. The company uses a completely automated and real-time risk technology to process hundreds and thousands of data, which helps them make wise lending decisions. The cash loans offered by it are popularised as a substitute for payday loans since individuals or businesses can select exactly how much to borrow and for what period. You can check details at https://www.wonga.com/money/about/ and https://www.wonga.com/money/how-to-wonga/
Contacting Wonga Customer Service
You can direct your emails anytime [email protected] and get a speedy reply. You may also use the 24X7 Wonga customer service line by dialling 0207 138 8330.
To make a complaint in writing, you should direct them to the Complaints Manager, Wonga.com, Sheffield, S95 1AR. You may also send emails to [email protected]
In case you have been affected by the FCA redress programme that has been announced recently, you can click www.wonga.com/apology and opt for the button marked ‘Check or update your contact details’. You can direct your emails to [email protected] In case you choose to call Wonga customer service for the purpose, dial 0800 840 0836 (calls are usually free from landlines but may be chargeable if you are using mobile phones) or 0333 005 0836 (calls made from mobiles will be typically charged between 10p and 40p per minute while those from landlines will cost up to 10p per minute). You may also contact the Complaints Manager by writing to the address mentioned above.
Tip to call Wonga Customer Desk
Since the services of Wonga.com are 100% automated, there’s a very good chance that the answers you seek are already available at the company website. Therefore, check if you can get them. If not, you can always reach a Wonga customer service agent via the modes mentioned above.
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