Vodafone Customer Service – Overview
Vodafone is a multinational telecommunications company in the UK. The company is registered (company number 1471587) in England at Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. The capable Vodafone customer service desk is always ready to listen carefully to the customers and resolve their issues. You can reach them by dialling 191 from your Vodafone.
About Vodafone Services
Vodafone offers a variety of products and services for both personal and business customers. Vodafone Red (which includes a bouquet of Red 4G and 3G plans), Vodafone Sure Signal, SIM cards, SIM Only Deals, Dongles and Mobile Wi-Fi, Pay as you go plans etc are some of its offerings. You can go to the home page of Vodafone at http://www.vodafone.co.uk/ and click on the chosen item under the category ‘Products & services’ listed at the bottom of the page to know more about the company’s offerings.
Contacting Vodafone Customer Service
You can reach a Vodafone customer service agent by dialling 191 from your Vodafone mobile. If you are using other UK phones, the number to call is 03333040191. Those calling from abroad should dial +44 7836 191191 while those wishing to join Vodafone need to call 08080 408408. For general enquiries, you can reach Vodafone customer service fromMonday to Sunday between 8AM and 9PM.
Vodafone customer service remains open 24×7 forRed Plan customers and those wanting to report a stolen or lost phone.
You may also use the online form at http://campaigns.vodafone.co.uk/complaints/ to send complaints via email. Such complaints are forwarded to the office of Customer Operations Director – Mark Bond, where a group of committed Vodafone customer service specialists look into the matter and handle every step of the process until the issue gets resolved.
You may also use the ‘Live Help’ feature where Vodafone customer service advisors are available online round the clock. However, for registering complaints, you can use Live Chat from 8AM to 8PM, seven days a week (dependent on availability).
Social networking site users can go to http://www.facebook.com/vodafoneUK and https://twitter.com/vodafoneUKhelpto contact Vodafone customer service agents via Facebook and Twitter respectively.
You can also take a look at http://www.vodafone.co.uk/contact-us/ to know more about contacting a Vodafone customer service representative.
Tips to call Vodafone Customer Service Desk
At the bottom of its home page, Vodafone has an extensive Support category with various options to help resolve customer issues. It pays to take a look before making a call to reach a Vodafone customer service representative. However, if you feel that your query still needs the help of an agent, you can always call by dialling the numbers mentioned above or choose the ‘Live Help’ feature.
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