Vanquis bank contact numbers UK
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Vanquis Bank Opening Times


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Vanquis Bank is a subset of the Provident Financial Group, established in 2003.

In this article, you can find the most pertinent and helpful numbers for contacting the Vanquis Bank.

You can also find the direct Vanquis Bank Customer Care Numbers and company’s local address for related customer service requirements. For more information regarding the Vanquis Bank and its contact details, you can visit the Official Contact Us Page.

Vanquis Bank Contact Number List

Vanquis Bank was set up by Provident Financial and was licensed for Consumer Credit by the OFT in 2002. This bank is the leading specialist provider of credit cards to the customers in the non-standard segment of the UK market.

It also offers credit cards under the VISA brand for the UK residents with an uneven and a limited credit history. Also, it offers a fixed rate bond service, which was established in 2011.

The head office of Vanquis is at 20 Fenchurch Street in London. Previously, this bank was based in 12 Arthur Street and was originally known as the Minister House. It also operates a call center in Chatham that makes it one of the largest employers in the Thames Gateway area.

Apart from providing the exceptional credit card, home insurance, and savings services, this bank also provides superlative customer care services. Vanquis Bank customer care agents are quite responsive and are dedicated to resolving every query of their clients.

Regardless of all your queries and issues, you can get in touch with one of the leading banks through various Vanquis bank contact numbers and social media platforms.

Ways to Contact Vanquis Bank Customer Services

There are various communication channels provided by the Vanquis Bank to contact their customer service, representatives.

In case, if you have to go through any issue or if you have any query regarding the credit cards, insurance, and savings, you can directly get in touch with their agents by using their various communication channels.

Following are the ways by which you can get in contact with the Vanquis Bank customer services:

  1. Contact the Vanquis Bank customer services through landline.
  2. Follow them on Facebook, Twitter, and Google+.
  3. Send a handwritten letter to their postal address
  4. Write an email to their mailing address
  5. Visit the Vanquis Bank Contact Us Page.

Vanquis Bank customer service number


For more information regarding the Vanquis Bank contact details, you can visit the main site.

Vanquis Bank Customer Service Address

If you do not want to contact the Vanquis Bank customer services by call or email, you can send a handwritten letter to their official postal address:

Vanquis Bank Ltd, CHATHAM 4EL, 397 High St, Gillingham, Chatham ME4, UK

Tips for writing the letter:

While writing the letter, try to give as much information as possible about the query but do not mention the personal information that can be easily compromised.

Give complete information about your query like what query you are facing, what issues it has caused to you, and how do you want us to resolve it.

Be highly detailed in writing your query and also follow a precise manner for writing it. Also, mention the following details in your letter to get a helpful response:

  1. Personal Information
  2. Contact details.
  3. Information regarding your bank account like the account number.
  4. Insurance number, credit card details, and all other important information regarding your query.

Remember to mention your contact details in a proper way so that the Vanquis Bank agents can contact you easily. This is a slow way of communication and can take around ten days to get your issue resolved.

Vanquis Bank Services Enquiry

Vanquis bank helpline numbers UK

Every customer of Vanquis Bank is valuable and is always welcome to call the Vanquis Bank customer service numbers and get in touch with their agents regarding any query. You can use this contact number for Vanquis Bank, 03300993000, and get your issues resolved related to credit card, insurances, and savings.

Your call will be received by the Vanquis Bank customer care agent, who will forward your call to the respective departments like credit cards, complaints department, savings, and insurances. You can also discuss new credit card issues, my account issues, along with providing feedback on the services provided by the bank.

Vanquis Bank offers many incredible banking services like:

  1. Vanquis bank account
  2. Credit cards
  3. Home Insurance
  4. Savings
  5. Pay my Card service
  6. Advice on credit cards

The main Vanquis Bank customer service number is 03300993000. You can use this helpline number and get in touch with their representatives regarding any query.


As of 2016, Calls made to the 0800 numbers are free of cost from all landlines or mobiles. Calls made to (01), (02) and (03) Vanquis Bank contact telephone numbers are normally included in free plan minutes. Otherwise, the charges applied are 7 pence per minute, in addition to the charges applied by the local tariffs.

In case, if you are calling from outside the United Kingdom, international call rates will be applied as assigned by your telephone service provider.

We recommend you to consult your service provider before making the call.

Recommended Tip for contacting the Vanquis Bank customer services:

Keep the following details near you while placing the call to avoid any inconveniences when getting your issues resolved:

  1. Account Information.
  2. Credit Card details.
  3. Insurance Number.
  4. Pay my card details and all other important information regarding your query.

Operating Hours of Vanquis Bank

Vanquis Bank provides exceptional credit card and banking services, along with providing the extraordinary customer services to their clients. You can use this Vanquis Bank customer service number, 03300993000, and get in touch with their agents in the operating hours.

The Vanquis Bank opening and closing times are:

  1. Customer service, from 8 am-8 pm (Monday-Friday), 9 am-5:30 pm(Saturdays)
  2. Quick call number, 01623232323 is available 24 hours a day.
  3. For card activation, the operating hours are from 8 am-9 pm (Monday to Friday), 9 am-5:30 pm(Saturdays)
  4. For lost and stolen cards, the helpline numbers are available for 24 hours a day.
  5. The helpline numbers are available from 8 am-9 pm (Monday to Friday), 9 am-5:30 pm(Saturdays).

Vanquis Bank Services

Vanquis provides a large number of banking services in which you can view your current bank balance, latest transaction, get a credit card, home insurance while making your banking experience more customized. You can dial this Vanquis Bank contact telephone number, 0330993000 to get in touch with their agents regarding any query.

My Vanquis Account

Vanquis bank customer services

If you have a Vanquis bank account, then probably you need to get a My Vanquis account on their official website. With this My Vanquis account, you can easily build your credit rating with them; you can make payments along with keeping track of your debts, credits, and current balance.

Also, with this account, you will have access to the details such as how you can use your Visa card and other details about the card. Vanquis Bank has a special team, which assists you with all the things regarding the Vanquis account.

You can use this Vanquis Bank customer care numbers, 03300993000 or 03300993002 for more information regarding the My Vanquis account.

Credit Card Advice

Vanquis Bank customer care UK

The advice you will receive from the Vanquis Bank agents will include whether they have the right credit card, advice on credit card security, credit calculation, and how to improve your credit card rating.

Also, you will receive the tips on how you can manage your finances.

For credit card advice from Vanquis Bank agents, you can use this Vanquis Bank contact telephone number, 08007819660.

There are various credit cards services provided by the Vanquis Bank like:

Vanquis bank customer care services UK

  1. Credit Card for bad credits.
  2. Credit cards for discharged bankrupts.
  3. Low and minimum wage credit cards.
  4. Credit cards for divorced and separated people.

For all the queries regarding these credit card services, you can call on this Vanquis Bank customer care number, 03300993000 and 03300993002.

Home Insurance

Vanquis Bank contact numbers UK

Vanquis Bank has designed the home insurances that will cater all the needs of their clients. The various kinds of home insurances are:

  1. Homeowners insurance.
  2. Home Renters Insurance.

While the homeowner’s insurance provides you with the service of paying for your covers monthly without paying extra charges for the cost while in the home renters insurance; you can save your possessions against any loss, damage, or theft.

  1. The new customers can use this Vanquis Bank customer service number, 03306602111.
  2. For claims, dial 03301026836.
  3. For changes and renewal of your policy, you can dial, 03301026837.


If you have any complaints or feedback regarding the services offered by the Vanquis Bank, you can use this Vanquis Bank customer service number to raise a complaint, 08000234567 or 03001239123.

You can also visit or write to the address mentioned below:

Vanquis Bank Ltd

Fifty Pembroke Maritime CHATHAM 4EL, 397 High St, Gillingham, Chatham ME4, UK


Contact Vanquis Bank via Social Media

Vanquis Bank customer service numbers
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You can get in contact with the Vanquis Bank customer care agents through several social media channels like:

  1. LinkedIn
  2. Facebook

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  1. June J. Walton

    I want to get my credit card renewed as my renewal is pending from a long time. Please share the relevant numbers!

  2. Eusebio

    I was dealing with credit card bad credit from a long time due to some financial issues. Thanks for sharing the direct credit card numbers. I could directly connect to the customer care services and my issue got resolved in matter of 48 hours.

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