Royal Mail
Royal Mail
Search Support Team For Assistance? Look no further, here is Royal Mail contact Number!
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Royal Mail Opening Times


8.15 am to 6.00 pm


8.30 am to 5.30 pm



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While not the only one, but Royal Mail is the de-facto postal service in the United Kingdom. If you have any question about their services, contact Royal Mail Service Number 03457 777 888 or visit their official web page.

Royal Mail customer services

List of Royal Mail Customer Service Numbers

Royal Mail HelplineUK Telephone Numbers
Royal Mail Redirection Contact Number 03457 777 888
Customer Services / Complaints 03457 740 740
Complaints & Suggestions 0344 800 4466
Textphone 08000 855 854
Welsh Helpline 0344 800 5550
Press Office 0203 338 1007
Service Enquiry 03457 22 33 44
Parcelforce Helpline 0800 22 44 66
Complaints and Suggestions 03457 468 469
Text Phone Services 03456 000 606
Royal Mail Online Shop Queries 03457 641641
Business Customers- Online Shop Queries 03457 782 677
PR Manager 020 7449 8360
Corporate Media Queries 0207 449 8261
Royal Mail HR Phone Number 0345 606 0603
Security Helpdesk Phone Number 020 7239 6655
Citizens Advice Services 0345 404 0506 or 03454 04 0505 (for Welsh speakers)

About Royal Mail

Royal Mail UK customer service number

The history of Royal Mail traces back to 1516. Founded by King Henry VIII around 500 years ago, the firm is now retained by the UK government as a public mailing service.

Its subsidiary, Royal Mail Group Limited, operates the brands Royal Mail (letters) and Parcelforce Worldwide (parcels). General Logistics Systems, which is an international logistics company, is a wholly-owned subsidiary of Royal Mail Group.

Royal Mail provides mail collection and delivery services throughout the UK. The government has set up publicly based post boxes throughout the country, including many traditional postbox pillars, and wall boxes. Letters are deposited in these boxes and then taken to a post office, or collected in bulk from businesses.

It delivers letters, parcels, and couriers at least once every day except Sundays and bank holidays at uniform charges for all UK destinations. They aim to provide first-class deliveries the next business day across the United Kingdom.

Royal Mail Customer Service

Royal Mail operates one of the oldest postal services in the world today. The company has have assembled a huge team for providing dedicated customer support to its clients. The customer service Royal Mail can be reached easily by phone. You can also contact them via any of the following ways depending on your convenience and preference:

  1. Contact Royal Mail representative via landline or mobile phone.
  2. Write an email to their mailing address.
  3. Send a handwritten letter to their local office.
  4. Check-in via social media platform.
  5. Visit their Help & Support Page.


Royal Mail customer service numbers

Royal Mail Customer Service Address

If you prefer that old-fashion way of communication – posting handwritten letters, you can do so with Royal Mail. This method is also helpful if you have to send some relevant documents to the company. The company receives the letter or document and Royal Mail representative will appropriately answer your issues.

Royal Mail Group

100, Victoria Embankment



The United Kingdom

Our Recommended Tip: It is advised to contact the company by dialing Royal Mail Service Number 03457 777 888. It is the instant way to get your issues resolved by their dedicated team. However, if you choose to post a handwritten letter to them, make sure that you give all necessary and relevant information making your queries understandable by the representative. Keep the letter precise yet detailed.

Also, don’t forget to mention your phone number along with your address. Make sure that every information like your name, phone number, address and Royal Mail office address is accurate. It is to ensure that you receive a helpful response to your issues on time by the company.

Royal Mail Contact Numbers

Royal Mail UK customer service number

For Royal Mail, every customer is equally important. The company’s highly dedicated team always welcome all queries of the customers from every corner of the UK. They are very friendly and polite in solving all your issues and questions.

You can call at the Royal Mail Service Number and directly get in touch with their customer support representatives for all general and particular inquiries. A company’s representative will pick your call and will forward it to the respective department like sending your mail, receiving your mail, tracking parcel, and much more.

You can also discuss your issues related to sending and receiving emails, ask for their service overview or provide feedback for their services by contacting customer service Royal Mail.

Royal Mail serves as a one-stop solution for all your needs related to sending emails. It offers following incredible services:

  1. Mail delivery in the UK
  2. International delivery
  3. HM Forces Mail
  4. Postbus
  5. Receiving Mails
  6. Collectibles and Gifts
  7. Business Supplies

The primary Royal Mail Service Number is 03457 777 888. You can get in touch with their customer service agent by using this number. While making a call related to your parcel, keep the receipt and other relevant information near you to avoid any inconvenience and get your issue resolved quickly.

Important Note: Every call made to the (08) Royal Mail customer service number are free while calls made to (02) and (03) numbers are charged at 7p per minute with added charges for operator’s access.

Moreover, if you are making a call from outside the United Kingdom, you will have to pay the applied charges and the international call rates as applied by your telephone service provider. We recommend the customers to call your telephone service providers before making a call to contact Royal Mail.

 Customer Services

Royal Mail UK Customer Service Numbers

Although there are so many delivery services throughout the world, the Royal Mail is one of the best known and oldest services in the United Kingdom. So, if you are shipping within the UK or even outside the nation using their services, keep the Royal Mail customer service number handy.

If you are having an issue with mail, courier or parcel, call the Royal Mail number as soon as possible. Royal Mail customer service is well-respected, and the operators are extremely helpful. The phone numbers given above can be used for all purposes and queries related to their services. Royal Mail Contact Number 03457 777 888 is a direct dial telephone number that will connect you directly to a customer service representative waiting to take your call.

Track Your Item

Royal Mail tracking tool allows you to check the latest delivery information of any trackable items you’ve sent, or that have been sent to you. Just add your 13 character reference number and click on “Track Item” button. Do not add spaces and hyphens in your reference number.

You will get the most up to date information about the progress of your delivery. Once your item has been delivered, you will see the status ‘Delivered’ or ‘Delivered to your address or a neighbor. International items may take longer to reach their destination and for the system to update.

You can also call at Royal the  03457 740 740 to get the delivery status of your item.

Royal Mail UK customer service

Get Postage Using Your Device

Royal Mail allows you to quickly buy and print one-off parcel postage from the comfort of your home and office, without the need to register with them. You have two options to do so: Click & Drop, and Online Postage (OLP).

Click & Drop method allows you to buy postage online quickly. You don’t need to register with Royal Mail if you are using this method. You can pay by credit card or PayPal with no minimum order, and pay high volume eBay and Amazon orders by OBA.

Don’t hesitate to contact Royal Mail customer service number 03457 777 888.

Royal Mail UK customer service

Alternatively, if you use Online Postage (OLP) method, you need to create a prepay account to buy the postage easily. Store and manage your regular contacts quickly with the online address book. For this service, you have to pay by your prepaid account (orders under £2.99) or credit/debit card (orders over £2.99).

Royal Mail UK customer service number



Price Finder

Using Royal Mail services, you can send letters and parcels throughout the UK, overseas and HM forces. If you are sending an item in the UK, then the price will vary according to the weight and size of the item, when you want your item to arrive at the destination and whether you want to track your item or get confirmation of delivery.

Call Royal Mail Service Number 03457 777 888 for getting help with this price finder tool.

If you are sending mail abroad, the price depends on the destination country, along with the size and weight of the item or whether you want to track the item or get delivery confirmation.

Using the HM Forces segment, you can send items to serving British Forces personnel and their families. Items can weigh up to 2kg, and there´s no need for an AIR MAIL sticker.

Royal Mail UK customer service numbers

Postcode Finder

Mentioning the complete and accurate address is important to make that it will be delivered to the recipient. Many times, finding the full address can be troublesome, especially when you are not in touch with the receiver. Luckily, Royal Mail address finder tool helps you locate an accurate address.

If you’re looking for a common street name, you need to provide more details, such as town or city to narrow your search down. When you see the address you are interested in; you can select it from the list. Searching for a flat or apartment is easier by providing as much detail as you can.


Royal Mail UK customer service numbers

Stamps, Collections & Gifts

Royal Mail UK customer service numbers

Millions of people around the world enjoy collecting and sending British stamps in lots of different ways. If you love collecting stamps or give stamp-based presents, shop at Royal Mail. Royal Mail’s contemporary gift collection is the best place to buy stamps and gifts.

Royal Mail UK customer service numbers

Business Services

Royal Mail UK customer service number

 Royal Mail favors many small and large size businesses by providing tools like online business account, order mail supplies, and Despatch Manager online. Using these tools, business owners can find new customers, raise their reputation, expand their supplies overseas, save their valuable money and time, and much more.

Royal Mail on Social Media

Royal Mail UK customer service numbers


You can connect with Royal Mail customer service through many popular social media sites as follows:

  1. Facebook
  2. Twitter
  3. YouTube
  4. Google+
  5. Pinterest



  1. Magdalen Parnell

    Royal Mail Online postage service is user-friendly, and I prefer it over Click & Drop facility. I could download every postage directly from my office without visiting their local store. Thaks to their customer service representative, who guided me throughout the process.

  2. Marie M. Thompson

    I had to track some important business supplies, and unfortunately, I lost my tracking reference number. I called Royal Mail customer service representative, and they helped me retrieve my reference number within a few minuted. Excellent services!

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