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Metro PCS UK is a leading provider of prepaid unlimited 4G LTE wireless networks. If you are looking for their current plans and phone collections, keep reading this page. Here, you will find the most helpful and direct Metro PCS customer service numbers UK of the company. To get the necessary support for your inquiries, you can visit the company’s local UK address given here. For more information, visit their official website.

Metro PCS customer service phone number

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List of Metro PCS Customer Service Number

About Metro PCS UK

metro pcs customer service number

Unlimited access to 4G Data seems like a dream. Metro PCS made this dream come true for millions of their clients around the world. The company was founded by Mr. Roger D. Linquist and Malcolm Lorang in the year 1994. Metro PCS has made the history in the telecommunication and internet industry by providing unbeatable services, deals, and discount offers. Its affordable calling and internet plans are meant to help people get phone and internet access nationwide quickly.

You can contact Metro PCS customer care UK at 0800 373 2876 for general inquiries.

Metro PCS UK is one of the largest mobile networks in the United States. The company has offices all over the world including the UK. The company is run by Thomas C. Keys who is the chief operations officer. Another interesting thing to know about Metro PCS is that it is owned by T-Mobile, which is a major provider of the wireless 4G network via LTE technologies in the USA.

Metro PCS has over 10 million customers around the world and continues to expand its services through the products like unlimited text. You can easily reach Metro PCS customer care by calling at their toll-free numbers or through live agents.

Contact Metro PCS UK

Just like many other companies, customers are extremely valuable for Metro PCS UK. The company’s representatives are very helpful to resolve your problems and handle your inquiries. Anytime you contact Metro PCS, there will be a polite representative to assist you.

There are several ways to reach Metro PCS customer service phone number UK. Calling and live agents are the easiest way to contact them. However, you can choose any of the following ways to contacts the company, as per your convenience and preference:

  1. Call their helpline number.
  2. Chat with live agent
  3. Signing up your Metro PCS account
  4. Handwritten letter to their UK office.
  5. Write a mail to their email address.
  6. Check-in via social media network.
  7. Visit Metro PCS website.

Metro PCS customer care numbers

Metro PCS Customer Service Address

If you think that your issues cannot be resolved on phone or through email, you have the option to write a letter and mail it to the following address:

Metro PCS helpline Wireless, Inc.

4818 Gaston Ave,

Dallas, TX 75248,


Important Note: To get a helpful response, describe your inquiry in detail so that the representative can understand and manipulate it in a better way. If you write a letter to their postal address, make sure that you give all your required information appropriately. Also, mention the complete address of the company as given above.

Regardless of contact choice, be clear and precise with explaining your issue.

Call Metro PCS Customer Care 

The Metro PCS customer care UK is open to the customers all day. If you need instant solutions to your problems and queries, calling their representative is the fastest way. You can call them for issues and queries related to the following:

  • To know about their plans.
  • Get the status of your shipment
  • Know the best deals on phones and internet plans.
  • Help with your Metro PCS account.
  • For Mail-in rebate

You will find only a right advisor by dialing Metro PCS helpline number 0888 863 8768.

Talk to Metro PCS Customer Service Live Person

Metro PCS customer service numbers

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If you are not comfortable with calling and talking to an actual person, then Metro PCS customer service hotline avails you with live agents that can be contacted at every hour of every day of the week. When you dial the hotline number, you are required to follow automated prompts before your call is diverted to a customer service agent.

Customers can also dial 08009016266 from their Metro PCS phone to reach the customer care hotline.

Metro PCS Customer Services UK

Metro PCS Data Plans

People use Metro PCS services mainly for their lucrative data plans. You can choose from their following plans:

  1. Euro 28.09 – 1GB LTE Data
  2. Euro 37.45 -3GB LTE Data
  3. Euro 46.81 – 8GB LTE Data
  4. Euro 56.17 – Unlimited LTE Data

Taxes and plans are included in the cost of these plans. You can connect your phone to your laptop, desktop, or another device and turn it into a web router. Its 4G LTE GSM network allows fast video streaming with a clear resolution without worrying about data.

You can also choose a family plan. You just need to pay Euro 4.68 for every line per month. Up to five family members can merge with one phone plan.

Buy Metro PCS Phones

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You can buy Metro PCS phones directly from the company’s main website or from other e-commerce stores selling Smartphone. The company supports GSM network since its acquisition by T-mobile Company in 2013, which introduced a much faster HGSM network than a CDMA network. On their website, you will find an array of Smartphone from top brands like LG, iPhone, Samsung, ZTE, HTC, Alcatel, Nokia, Microsoft, and a few more.

Metro PCS Warranty Policy

Metro PCS offers three warranty options.

Option 1: Free in-store exchange within 30 days.

Suppose you buy a Metro PCS Smartphone from an authorized dealer in your location. If it stops working due to any reason covered by the warranty policy, just walk into the store and show your warranty card. Your phone will be exchanged if the warranty covers the reason.

Option2: Immediate in-store replacement.

Suppose you find a problem in your phone after 30 days, but your phone is still under warranty, Then bring your phone to the Metro PCS corporate store, and you will get an immediate replacement of damaged phone.

Option 3: 3-5 Days Exchange.

If you find a problem after 30 days during the warranty period, visit an authorized Metro PCS dealer or corporate office with your phone. A replacement phone will be ordered for you that may take 3-5 business days.

Shop Accessories at Metro PCS

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In addition to the handsets, you can buy basic phone and computer accessories at Metro PCS store. They stock a vast collection of Bluetooth, headsets, screen protectors, speakers, cases, keywords, memory cards, hands-free, and chargers. Stay in touch with them for the latest deals.

 Make Payment to Metro PCS

Metro PCS customer service number

You can make payments for your plans, phone and accessories in three ways – online payment, through phone or visiting Metro PCS outdoor store. If you want to pay on the phone, make a call at Metro PCS customer service number at 0800 901 6266 who will guide you throughout the process. Keep your debit and credit card with you while making a call.

Paying online is the easiest and fastest way. Only, sign in to your account and enter your Metro PCS phone number. Select “Yes” to sign in and click next after entering your password. Follow the instructions to make online payment for your purchase.

By signing in, you can access your dashboard, manage auto pay, check order status, view monthly data and call usage, update your profile information and change or edit plans and services.

You can also send a check to their postal address for ease.

Tracking your Order

Track your order by visiting the website of Metro PCS. Enter your email ID that you used for signing up or order ID and zip code. Then click submit, and you will be able to track the accurate status of your shipment. Metro PCS sends three emails for order received, order shipped and package delivered after you make an online purchase from them.

Metro PCS customer service live person or phone agent can also help you track your order.

Locate Your Nearest Metro PCS Store

Metro PCS customer service number

Calling the Metro PCS customer service number will also help you here. You can easily find the nearest store on the “Find A Store” page of their website. Whether you want to browse the location of a corporate store in your town or looking for an iPhone center, just enter your current location in the given search box. All your nearest stores will be displayed in the map on your screen.

Online Rebate Center

Metro PCS offers the best possible deals to their customers with a valid rebate on their purchase. You can easily find, submit and track your rebate by visiting their online rebate center. Customers can even check the balance of your rebate card.

For rebate related issues, contact Metro PCS customer care number – 0800 999 6389.

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Complaints & General Enquiries

Customers are at top priority for Metro PCS. They feel happy to serve their customers in the best possible way. They welcome all your complaints against services and happily answer all your queries. Use this Metro PCS customer service number to let them know your issues at 0888 863 8768.

Contact Metro PCS on Social Media

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Stay in touch with Metro PCS on social media to get their latest updates, news, launches and data plans.

  1. Twitter
  2. Facebook
  3. Google Plus
  4. LinkedIn
  5. YouTube
  6. Instagram

Share your experience with Metro PCS in the comment section.



  1. Rhonda

    Amazing work! Thank you for sharing the appropriate Metro PCS numbers.

  2. Donald

    I was unable to pay directly to Metro PCS. Here, I found the Metro PCS contact number, which was of great help and also my issue got resolved in no time.

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