John Lewis is one of the leading chains of upmarket departmental stores that operate throughout the United Kingdom. This chain is owned by the John Lewis Partnership that was created in the mid-1800’s. On this page, you can find the appropriate and helpful John Lewis Telephone Numbers required to get in contact with the company’s customer care services. Also, you will find the John Lewis local addresses for related John Lewis customer service requirements.
For more details about the company and it’s contact details, go to the John Lewis Official Contact Us page.
John Lewis Contact Number List
John Lewis first store was launched in 1864 at the Oxford Street, London. There is a total of 46 stores throughout England, Scotland, and Wales, including 12 “At Home” stores, and “flexible” format stores in York and Exter. This company is a renowned chain of department stores with a facility of online shopping.
John Lewis was also named as the favorite shop in the customer survey done in 2016. It was also ranked top for baby products, and second for beauty and electrical products. John Lewis customer care representatives, are dedicated and have made John Lewis one of the best high-street retailers in the United Kingdom. Despite all your queries and issues regarding the products and services of John Lewis, you can get in touch with the world’s leading supermarket chains through their various John Lewis contact numbers and several social media channels.
Below mentioned are the ways by which you can get in touch with the John Lewis customer care services:
- Contact John Lewis Helpline number via landline or your mobile device.
- Write an email to their mail address and join their mailing list.
- Send a handwritten letter to their main offices.
- Follow their social media channels on Facebook, Twitter, LinkedIn, and Google+.
- Visit the John Lewis Contact Us page.
For more options available with John Lewis, you can visit the John Lewis main site.
John Lewis Customer Service Address
To contact John Lewis about your general queries or issues, you have the option to send a handwritten letter to their official postal address:
John Lewis Customer Services
Park House, Bridge Rd, Welwyn Garden City AL8 6TP, UK
Our Recommended Tip: While writing the letter, try to give as much information as possible about your query. Write you query in a precise manner and with full details, also, don’t write your personal information that can be easily compromised. Your inquiry is important, and if you want to get a helpful response, then you have to be highly detailed while explaining your queries.
Some of us prefer to call or mail the company regarding our queries while others some prefer to send a handwritten letter directly to the company’s address. Regardless of what contact choice you choose, remember to write your issues and queries with full details.
John Lewis Contact Numbers
Every client is important to John Lewis, and you are always welcome to call the local John Lewis helpline number. You can call the helpline number and get in touch with their customer care agents regarding any query.
Whether you have an issue regarding the purchase, delivery, status or refund, you can contact the John Lewis customer care agents regarding any query.
John Lewis Customer care offers many services such as:
- Placing the order
- Delivery of order
- Returns and Refunds
- Installation and Disposal Services
The main John Lewis contact number is 03456049049. You can use this number to get in touch with their customer care team immediately. Keep your personal and order information with you while placing the call, so that your issue gets resolved in no time.
Calls made to any (03) or (02) John Lewis UK contact numbers will be charged 7p per minute, in addition to your telephone service, provider’s access charge.
If you are calling from outside the United Kingdon, you will have to pay the additional charges as per you international call rates as assigned by your service provider. We recommend you to give a call to your service provider before making the call.
John Lewis Services Enquiry
If yu want to get more information about the services provided by John Lewis, you can give a call to the John Lewis helpline at 03456100312.
The John Lewis customer care services, are available from Monday to Friday, 8 am-8 pm. The lines are also open on Saturday and Sunday, from 8 am-6:30 pm. John Lewis customer care representatives, are highly responsive and will help you to solve your issues and queries in no time.
Your call will be received by the customer care representative of John Lewis with whom you can discuss your orders issues and other queries. You can also provide the feedback for the latest order you placed via call.
The John Lewis Service
John Lewis offers their customers a wide range of online supermarket services where you can place the order, cancel the order, return the order, and make your shopping experience easier. To place an order at their store, you can visit their official website. Dial this John Lewis contact number, 03453003833 to know more about the services provided by the company.
- You can place an order for any product by visiting their official website. After placing the order, you can also track the order by clicking on the “Track my order” button.
2. If you want to change and cancel your order, you can use this number for amending your orders, 03456049049. For changes in orders, the helpline number is available from 7 am to midnight, seven days a week.
Returns and Refunds
If you want returns for your items or if you want refunds for your damaged goods, you can return the goods in the original condition with the proof of purchase.
Either your items will be exchanged or refund for your item will be processed within five working days.
If you find a fault in the technical items, then you can dial this John Lewis customer care number 03301230101 from 8 am-9 pm on weekdays and, from 8 am-8 pm on weekends.
For all other faulty items, you can call the customer care services at 03456049049.
Home Appliance Installation and Disposal
John Lewis offers a wide range of installation and disposal services across all their electrical products.
Before making the purchase, you only have to check if the appliances are in proper working condition or not. These installation and disposal services are not available with the express delivery. However, if the product is directly coming from the supplier, installation isn’t always offered, then.
For more queries regarding the installation service or to know more about these services, you can give a call at 03456048835.
John Lewis Partnership Card
John Lewis offers a wide range of products from numerous brands of the United Kingdom. Now, they have a launched a John Lewis partnership card, which makes your regular purchases more awarding.
Whenever you make a purchase with your partnership card, you earn points with your each purchase. Once you have got enough points on your card, you can turn them into a gift voucher and treat yourself for more.
If you want to apply for a John Lewis partnership card, you can use this John Lewis contact number 03453003830 and speak directly to the company’s customer care agent.
- For activating partnership cards, use this number: 03453003832
- For complaints regarding the card, dial: 03453003833
- If your partnership card is lost or stolen, use this number: 08000150914
John Lewis Account Helpline
By creating a John Lewis account on their website, you can make your online shopping experience more easy, quick and secure.
If you already have a John Lewis account and you are facing some queries related to the account, you can dial this number, 03456100312.
This account helpline is available from 8 am-9 pm on Weekdays and 9 am-6 pm on Weekends.
Complaints and General Enquiries
John Lewis customer care continuously strives to keep their customers happy with their exceptional services. The company wants to know if you are satisfied or dissatisfied with the services. If you are satisfied and glad about the services provided by John Lewis, their customer care team wants to know. If you are unhappy with the John Lewis products or services, you can either raise a complaint by giving a call on this number 03456049049.
For complaints and feedback related to the stores, you can give a call on this John Lewis Contact Number 03456025329.
For Technical support, dial this number 03301230106.
If after contacting the complaints department, you are not satisfied with the solution then you can escalate the complaint to their main office on the below mentioned address:
Head of Help Centre, 171 Victoria Street, London SW1E 5NN
Contact John Lewis via Social Media
You can also get in contact with John Lewis via their various social media channels:
Every social media channel offers you insights on new John Lewis products and offers. You can also post your feedback, issues, and complaints on their Facebook, LinkedIn, and Twitter channel.
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Share your experiences of John Lewis customer care services (problem- solving ability, average waiting time, professionalism, the way of talking, behavior, etc.) for the benefit of other customers.
John Lewis- Behind the Bonus