HSBC numbers
HSBC numbers
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HSBC Opening Times

Monday-Friday

8:00 AM- 10:00 PM

Saturday

9 am-2 pm

Sunday

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HSBC is a British multinational banking and financial services holding company, headquartered in London, United Kingdom. Here, you can find the most helpful and appropriate company’s local numbers and local address for related HSBC customer service requirements. For more details, you can visit HSBC Official Contact Us Page.

 HSBC Contact Number List

HSBC HelplineUK Contact Numbers
Customer Care 08001695422
New Customer 08003281296
HSBC Premier(Toll-Free) 08049089636
HSBC Advance 08049089634

Established in 1865, HSBC Bank is one of the leading world’s largest banking and financial services organizations. This bank serves more than 45 million customers across the world with their various businesses like Retail, Banking, Wealth Management, Commercial Banking and much more. HSBC bank network covers 71 countries and territories in Europe, Asia, Africa and America.

HSBC bank network includes 71 countries and territories in Europe, Asia, Africa and America. Listed on the London, Hong Kong, New York and Paris stock exchanges, HSBC has about 213,000 shareholders in 133 countries and territories. HSBC customer service is quite responsive and, dedicated to answering your every query. Despite all your queries and issues, you can get in touch with the world’s leading bank through several HSBC contact numbers and various social media platforms.

Below listed are the ways by which you can get in contact with HSBC customer care services:

  1. Contact HSBC helpline representatives via landline or your mobile.
  2. Send an Email to their email address.
  3. Send a handwritten letter to their main offices.
  4. Visit the HSBC Contact Us Page.
  5. Check in via their various social media channels such as Facebook, Twitter, Youtube.

HSBC_Numbers UK

For more details about the other options available to contact the HSBC customer care services, you can visit the main site.

 

HSBC Customer Service Address

To contact HSBC about any general queries or issues, you also have the option to handwrite a letter and send it to their official postal address:

HSBC

8 Canada Square, London E14 5HQ, United Kingdom

Our Recommended Tip: While writing the letter, try to write your query in a precise manner. Write as much information as possible about your query but no personal information that can be easily compromised. Your inquiry is important, and if you want to get a helpful response, you will have to be highly detailed in your letter.
Some people prefer yo call an HSBC phone number while other prefer to send a handwritten letter. Regardless of what contact choice you choose, remember to be highly detailed in your letter.

HSBC Contact Numbers

HSBC Customer Services UK

Every customer is valuable to HSBC, and you are always welcome to call their local HSBC Helpline. You can cal their helpline number and get in touch with their customer care agents regarding any query. Your calls can be then forwarded to the departments of the bank such as accounts, loan, mortgages, insurance and investments.

You can also discuss your credit card, account, and internet banking issues along with providing feedback for the services you use.

HSBC Customer Care Services offer many incredible options such as:

  1. Accounts and Services
  2. Loan and Mortgages
  3. Products and Analysis
  4. Insurance
  5. Internet Banking
  6. Credit Cards
  7. Investments
  8. Insurance

The main HSBC contact number is 08001695422. You can get in contact with their customer care representatives immediately by giving a call on this number. Keep your account, card, personal, and other important information near you while placing your call, so that your issue gets resolved in no time.

Note:

Calls made to any (03) or (02) UK HSBC Contact Number will be charged with 7p per minute, in addition to your service provider charge. In case if you are calling from outside the United Kingdom, you will have to pay additional charges as per your international call rates applied by the local service provider. We recommend you to call your telephone service provider, before making the call.

HSBC Services Enquiry

HSBC Contact Numbers UK
Photo from https://www.facebook.com/hsbcuk/photos/

 

For more information about the services provided by HSBC bank, you can give a call on the HSBC helpline at 08457404404.

The HSBC customer care services are available from 8 am-10 pm, from Monday to Friday and on Saturdays, the lines are open from 9 am-2 pm. The lines remain closed on Sundays and national holidays such as Christmas, New Years and Boxing Day. HSBC customer care agents are available 24*7 and are committed to answering your every query.

Your call will be received by the HSBC customer care agent with whom you can discuss your account and card issues or other enquiries. While making the call, keep your account and card information near you, to avoid inconveniences. You can also leave your valuable feedback for the customer care representatives!

The HSBC Services

The HSBC bank provides a large number of banking services like Internet Banking, Credit Cards, Accounts, Loans, Mortgages, Insurance and much more to give you an easy banking experience. To get your account in HSBC or to learn more about the services, dial this HSBC Customer Care number 03457606060.

HSBC Accounts

HSBC customer care services

You can easily get a sole or joint account with HSBC by using their current account switch service. You can switch with a minimum of two direct debits and current orders within 30 days of account opening for the £150.

If you are a new customer, dial this number 08000326215 for an account with the HSBC bank.

For existing number, you can dial this number 03457404404 for switching or upgrading your account. The lines are open 24 hours a day except for the maintenance period.

Credit Cards

HSBC Contact Helpline

Now, you can apply for an HSBC credit card with ease by using this number HSBC customer care number 08000324735.

Benefits of an HSBC credit card

  1. 0% interest on balance transfer for 32 months.
  2. 1.4% fee on balance transfer for first 60 days
  3. No annual fees.
  4. 0% interest on purchases for three months.

To replace your existing card or to request a new card, you can visit the nearest HSBC branch or use this number 03457404404.

For lost or stolen cards, use this HSBC helpline number 03456007010.

HSBC Loans

HSBC Phone Numbers

Top up your existing loan with the HSBC loans. Loans are available from £1,000 to  £25,000, and also, the HSBC Advance customers get 10% cashback. Also, you can calculate your monthly repayments on their official website before applying for the loan.

Benefits of applying for HSBC loans:

  1. Quick access to funds.
  2. Overpayments are free of charge.
  3. 10%cashback for existing HSBC Advance customers.

To apply for the loan, use this HSBC customer care number 08000324735.

Mortgages

HSBC Contact Helpline

HSBC provides a variety of mortgages to suit your every need. You can also visit their main website and select the buyer type and find all that rates that HSBC offers.

HSBC customer service

For more details about the rates and information about the variety of mortgages, use this HSBC customer care number 08001696333 to talk to their mortgage specialists.

Insurances

HSBC Customer Care Number

1. Car Insurance

For existing clients, 03448712337.

For car insurance claims -03448712330

Windscreen claims- 08001070985

RAC breakdown: 08001074639

To cancel your policy, dial this number 03448712363

2. Travel Insurance

Now stay protected while you travel with insurance from HSBC. The travel insurance is provided by Aviva Insurance Limited that can cover you and your family whether traveling by land, air or sea.

Give a call on this number 0800299399 for more information.

3. Home Insurance

Whether you want to protect your building, contents or both, our high-quality insurance offers the cover you need. This insurance is only available for the new HSBC home insurance customers.

For more information about Home Insurance, give a call on 08000963378.

4. Study Insurance

While you concentrate on your academics, HSBC student insurance takes care of all your personal possessions. HSBC gives your four levels of cover, covers your cash and gives you accidental damage protection.

For more details, call us using this number 0800277377

5. Life Insurance

HSBC protects you and your family with the financial help if anything unexpected happens. They offer life cover, Illness cover and income cover.

You can apply for the insurance by visiting their nearest branch or by giving them a call on this number 08000324710.

Complaints and General Enquiries

 

Every customer is important to HSBC. If you liked the services provided by the bank, the HSBC customer care team wants to know. If you are unhappy or dissatisfied with the services or if you have a complaint to make then also HSBC agents are there to hear!

You can use the following numbers to provide feedback or to make a complaint about the services provided by HSBC.

  1. Personal banking customers: 03457404404
  2. Premier banking customers: 03457707070
  3. Business banking customers: 03457606060
  4. Non-HSBC customers can dial this number: 034560404626.
  5. Mobile customer can use this number: 03455871244
  6. Textphone number: 03457125563

In case, if you don’t want to call, you can visit their head office at the below-mentioned address:

HSBC Bank plc, 

Harry Weston Road, Binley, Coventry,

West Midlands, CV3 2SH

 

Contact HSBC via Social Media

HSBC Helpine
Photo from https://twitter.com/hsbc_uk?lang=en

 

You can also get in touch with their various social  media accounts:

  1. Facebook
  2. Twitter
  3. Google +
  4. Youtube
  5. Instagram

Every HSBC social media handle offers your great entertainment and knowledge with the help of photos and various videos regarding their programs. Also, you can post your grievances on their Facebook or Twitter channel. HSBC Bank also uses its social media platforms to launch their new services to their customers.

Are Service providers exhausting you?

Share with us the experience of the dealer’s customer service like waiting times, courtesy, professionalism, behavior, etc. the price of customer retention promotions, and the valuable tips for the benefit and sake of the other customers.

    Fluent Customer Service- HSBC

 

HSBC FAQs

How to contact HSBC Customer Care Services?

If you want to get started with HSBC customer care services, follow the below-listed ways;

  • Call HCBC on a toll-free number.
  • Visit the HSBC official website and land yourself on their ‘Contact us Page.’
  • Get in touch by sending an email to their email address
  • You can also post a handwritten letter to their email address
  • Check in on their social media platforms such as Twitter, Facebook and YouTube.

HSBC customer services have different departments which have different contact numbers and also have different operating hours. It is good to check and be sure which customer care department that you want to contact and have their operational hours to avoid reaching them when they are not available.  For Non-HSBC customers 0345- 604-0626

But, if you are an existing customer, then you can call the HSBC phone number service from 8 Am to 10 pm on working days, and 9 Am to 2 pm on Saturdays. If you have misplaced your credit card or lost it, then you can get in touch with the customer care agents by dialing HSBC telephone number services 0345-600-7010

For internet banking, you can call HSBC helpline 0345-602-2014

For business telephone banking services, complaints and enquiries call 0345-760-6060

The main HSBC contact number is 08001695422

If you are from outside the UK dial +44 1226 261 010

Note: Calls made to any (03) or (02) UK HSBC Contact Number will be priced with 7p per minute, in addition to your service provider charge. However, if you are calling from outside the United Kingdom, you will have to spend additional costs as per your international call rates applied by the local service provider. You are recommended to call your telephone service provider, before making the call.

To know more about the services provided by HSBC bank, call HSBC helpline at 08457-40-4404

What to do if my card has been stolen or lost?

Reach out to them as soon as you realize that your cards have been stolen, lost or maybe misused. The earlier you tell them, the sooner they will be able to take action and protect your account.

You can inform HSBC via Online Banking. You just need to log on to Online Banking with your Secure Key and select the ‘report lost or stolen card’ option from the menu.

At first, you will be asked to block your card(s) temporary.

This will ensure that your card is safe and no one will be able to use it. The moment you block your card temporary, get back to ‘Report lost or Stolen Card’ within Online Banking to either unblock your card should you find it or report it stolen or lost and request a replacement.

Note; You can either block your card temporary or remove the temporary block in Online Banking at the moment. In simple words, you can’t apply or remove a temporary block in the Mobile Banking App, by telephone banking or by visiting a branch.

If you are not registered for Online Banking, you can make a call on the emergency phone at 0800- 085 -2401 from the UK or on +44 1442 422929 if you are overseas.

Lines are open 24*7

If you command a temporary block on your card, then your card will remain blocked until you remove the block via Online Banking. If you notify your card stolen or lost, they will cancel your card(s) immediately and issue you with replacement. Your new card will be delivered within 7 working days in the UK by post and within 10 days abroad.

How to replace a damaged or a cracked debit/credit card?

If your card is damaged and you are no longer able to use it, kindly Log On to Online Banking and choose ‘Order Replacement Card.’

In case, you are not registered for Online Banking; you can visit your local branch or connect online.

How should I activate my card?

When you receive your Debit Card, you are supposed to sign the back of your debit card and select the following options;

  • Via Online Banking
  • Log on to Online Banking
  • Choose the account you want to activate the card for.
  • Choose the option ‘Manage’ and then ‘Activate Card’ or follow the instructions

By phone – 0800-783-5263

At an ATM or Cash Machine

Make a transaction, such as cash withdrawal or balance enquiry and your new card will be activated automatically without any on-screen notification.

Note: You are not eligible to opt this option if it’s your first debit card from HSBC

Also, if you are having a Joint Account and own more than one card on the account, you will have to activate each card individually.

Credit Card

The moment you get your new credit card, sing the back and choose from the following ways to activate it;

  • Via Online Banking
  • Log on to Online Banking
  • Choose the account you want to activate the card for.
  • Choose the option ‘Manage’ and then ‘Activate Card’ and follow the instructions.

Please note; if you have extra cardholders on your account then all cards will be initiated at the corresponding time

By phone

Call 0800 -3281- 370 and speak to a member of our Customer Services team. Lines are open from 8 am to 10 pm every day.

Please note; if you have additional cardholders on your account then all cards will be activated at the same point.

What to do if I need money but my card is blocked?

If your card is blocked and this temporary blocking is not done by you, then please go to your local HSBC branch with ID proof so that you can quickly withdraw your money. Also, discuss with bank authority on how to unblock your card.

But, if you have a card that was temporarily blocked via Online Banking, log on to remove this block and withdraw your money.

How to recover my Personal Internet Banking Password if I forget my password?

If you ever forget your Personal Internet Banking Password, you can always create a new one online. In the ‘Enter Your Password Tab’ click on the link below ‘forgotten password?”

To make it easy for them, you need to verify your identity so that you can create a new password. You need to answer one of your security questions along with entering a security code.

How to reset Digital Security Device Passcode?

Now, reset your passcode by launching the HSBC Mobile Banking App. Select the login button from the mobile home screen and from there click on the ‘Help’ in the upper right corner,  then “forgotten your Security Device Passcode.” Answer your security questions, select how you would want to receive a passcode reset code and follow the instructions to create a new one.

How to register for Personal Internet Banking?

There are 2 ways to sign up for Personal Internet Banking;

  1. Visit the Personal Internet Banking page and Click on ‘Sing Up’
  2. Download the HSBC Personal Internet Mobile Banking App. Choose log on and then ‘Not Registered.’

For Immediate Access

If you want immediate access to Personal Internet Banking, register with your security number or Tax ID, an existing HSBC ATM debit card or Credit card number and PIN associated with the card. This allows them to verify your identity.

Confirmation by Mail

This facility is not available on Mobile Internet Banking. If you don’t possess any HSBC ATM, Credit or Debit MasterCard, you can still register for personal Internet banking using another HSBC account for authentication, such as home equity, mortgage, savings, checking or loan account for authentication. You will get an Electronic Banking Number by email and a 6-digit code by postal mail or text message. After receiving both the date, you can now log on to Personal Internet Banking. You will be asked to create a new username and password if you log in for the very first time.

Where are my BIC and IBAN numbers?

If you want to accept an overseas payment into your HSBC UK account, you must provide the payee with the Branch Identifier Code (BIC) or International Bank Account Number (IBAN)

And, both are found at the top of a previous bank account statement. If you have the option of Online Banking, then you can log on and see your ‘statements’ within the ‘Manage’ page. Select to view a recent statement and the IBAN and BIC number will be shown just below your sort code and account number.

But, if you don’t have Online Banking Access, you can check your latest statements or visit your local branch office.

How secure is HSBC’s Mobile Banking?

You are obtaining the same Online Banking service you do currently, so the level of security is well-maintained and unchanged. Remember though, you need to take all sound precautions to keep safe and stop fraudulent use of your security details – you can find instances of these in your account terms and conditions, and in the Online Banking terms and conditions. You should make sure you log off after you have ended using Online Banking. For additional security, if you don’t use Online Banking for 8 minutes, your session will be ‘timed out’, and you’ll be logged off automatically.

2 Comments

  1. Robert

    My Internet Banking credentials were not working from two weeks. I tried contact the bank representatives online but it was of no use. Here, I found all the contact numbers for contacting the HSBC bank and my issue got resolved in a day.

  2. Martin

    My HSBC debit card passcode is not working. Thanks for sharing the helpful HSBC numbers.

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