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EE Opening Times


8:00AM - 8:00PM


8:00AM - 6:00PM


8:00AM - 6:00PM

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EE, which stands for Everything Everywhere, is UK’s largest mobile network operator and internet service provider. The company was formed in 2010 as a result of a merge between Orange S.A and Deutsche Telekom and has since then serviced over 28 million customers making it the largest 4G mobile operator in Europe. You can get in touch with the support team by calling the EE Phone Number on 0871 976 0578.

EE Phone Number

EE ServicesUK Contact Numbers
Customer Service Number UK 0871 976 0578
Broadband and TV 0800 079 8586
Business Helpline 0800 079 3333
Complaint and Enquiries 0808 121 3333

More Information About EE Services
Aside from running the biggest 3G network in the country, EE also provides quick and efficient connectivity via its T-Mobile and Orange plans. The company only recently ventured into the superfast 4G network realm. EE offers a 4G plan, which enables consumers to enjoy the use of both 3G and 4G networks. The perk to this is that when not in 4GEE range, consumers can seamlessly switch to the more accessible 3G network. You can call EE phone number 0800 956 6100 for any inquiries on EE services. Alternatively, you can check learn more about EE products and services. For inquiries, make a call on the EE UK customer service phone number on 0871 976 0578

Small businesses, home broadband, and 4GEE Wi-Fi users can also dial EE phone number, 150 for free during the regular business hours. However, SIM only users who acquired the plan after 6 August 2014 will pay a small extra charge of 25p per call. But they too can make free calls to EE during their opening hours. Big business owners can call EE phone number for free by dialing 158. Of note is that pay as you go clients will have to pay 25p per call, regardless of the time when these calls are made.

Customers with Pay as you go, 4GEE mobile Wi-Fi, SIM only, pay monthly, and small business plans can dial EE phone number 07953 966 250 if they don’t have EE mobiles. Home broadband and large businesses customers should call 0844 873 8586 and 07973 100 158 respectively if they don’t have EE mobiles as well. Dial the EE UK customer service phone number on 0871 976 0578 for any inquiries.

For other EE phone numbers, through which you can make inquiries, check

Here are some of the ways by which you can reach the customer support team:

  1. Calling on the EE Phone Number.
  2. Contact the EE customer support providers by sending an email in the registered mail.
  3. Check-in via different social media platforms such as Facebook, Twitter, and YouTube.
  4. Visit EE contact us page.

EE Phone Number

EE Service Address

EE Store,

34 Church Rd,

Birmingham B25 8XE,


Useful Tips

EE has different phone numbers depending on whether you are making the call from a landline, non-EE mobile, or an EE mobile. So ensure that you are dialing the right one beforehand.

Contacting EE
EE phone number is active from 8 AM to 8 PM on weekdays and until 6 PM on weekends. If you call EE phone number outside of these times, say till 8 PM on weekdays and 10 PM on the weekends, you will incur an extra charge of 50p per call. These rates will also apply if you call to 07953 966 520.

Also, make sure that you are calling on the correct contact number of the United Kingdom. No calls will be entertained by the company from outside the UK on the UK Helpline.

Make sure that you are detailed regarding your queries because it will eventually help you in instant support from the executives.

EE Customer Service Number

EE is the famous name in providing the best in class mobile communication services to the millions of people of the United Kingdom. The company is serving since decades and eventually has set a benchmark as the most admired cellular company in the UK. EE is also known for its finest mobile broadband services that are hard to compete. Also, they are the market leaders in offering fibre broadband services in the United Kingdom. If you are facing some issues with your broadband or mobile connection, you can easily get in touch with support team by calling EE phone number UK on 0871 976 0578 and you will be guided accordingly. Alternatively, just visit the main website of the company for detailed information regarding the services and products.

Here is the list of quality services of EE:

  1. Mobile Communication
  2. Mobile Broadband
  3. Fibre Broadband
  4. Mobile Phones
  5. EE TV

You can visit the main website of the company for further details regarding the products and services of the company.

EE Service Enquiry

EE Phone Number

In case you are finding yourself in troubles regarding your bills or other similar issues, you can freely make a call on the EE UK customer service phone number on 0871 976 0578, and you will get proper assistance. Furthermore, you have an option to explore the main website of the company and browse through the required topic. The main EE phone number UK is 0871 976 0578, and the lines are open during the business hours.

EE Customer Service Experience

EE UK customer service phone number

EE is also known for their top-notch customer care services that are beyond expectations. The company effortlessly offer mind-blowing assistance services for the sake of their valuable clients. You can reach the company’s support team by making a call on the EE UK phone number. Also, the perfect way to get instant support is to have a chat session with the customer care executives by exploring the main website of the company.

Here is the detailed information regarding the company’s products and services:

Mobile Communication

EE UK customer service phone number

The company is a cellular giant with millions of satisfied customers that are using seamless services of EE in the UK. EE is the leading mobile communication provider in the UK that is currently offering 4G connectivity across the nation. Also, they are one of the prominent prepaid as well as postpaid service providers and that too at affordable prices. Visit the company’s official website for detailed information regarding the plans and services in your area. Also, you can call the EE customer service phone number UK on 0871 976 0578. Make sure that you have your documents in a ready state before getting in touch with the support team.

Mobile Broadband

EE UK customer service phone number

Apart from the mobile communications, the company has also set a standard as the leading mobile broadband service provider in the UK. You can access the high-speed internet connectivity on the go with EE mobile broadband plans. Also, the company has some flexible plans that can be helpful for people with little or huge data requirements. You can easily apply for the mobile broadband by visiting the official website of the company. Alternatively, search for the local retailer dealing with the company’s services. If you are unable to locate nearest EE store, you can make a call on the EE Phone Number UK for detailed information regarding the store near you.

Fibre Broadband

EE UK customer service phone number

EE also offers lightning-fast fiber Internet broadband services that are commendable. You can easily switch to the services of EE by getting in touch with the support team either through a call or via chat. The broadband services are available in different plans and offers for both business and residential purposes. These plans are made by keeping in mind the demands of the individual because the company thinks regarding their client’s requirements. If you are planning to buy a new internet connection, consider calling the EE UK phone number on 0871 976 0578 and get a quote regarding the plans. Also, they will provide you a demonstration of the internet in your area.

Mobile Phones

the EE UK customer service phone number

EE also provides top-notch contract phones for their beloved customers. You can easily choose the most appealing cell phone with desired postpaid plans. It is the perfect way to purchase a new Smartphone in lesser price. Millions of people in the UK are using EE powered cell phones and are enjoying seamless connectivity to the internet. For more information and bookings, visit the main website of the company. Furthermore, you have an option to make a call on the customer care helpline number of EE.


the EE UK customer service phone number

Now get the best in class TV entertainment services at your fingertips with EE! Apart from the mobile communication and broadband service, the company offers mind blowing TV services for the people of the UK. EE TV offers ultra high-definition picture quality with incredible sound. For bookings and demo, visit the main site and click on contact us tab. You can also make a telephonic call on the EE Phone Number at 0871 976 0578.

Complaints and General Inquiries

EE UK customer service phone number

If you are having troubles in receiving the appropriate services from EE, feel free to make a call on the EE Phone Number. The company has a dedicated team of talented executives who will surely resolve any issue that you are facing. Moreover, you can ask for a demonstration regarding any service by visiting the website of EE. Get in touch with them today and experience the fine touch of excellence.

Connect with EE on Social Media

Now you can effortlessly connect with EE on different social media platforms. EE is now on the various social media links that will keep you updated regarding their latest news and offers on various services. You can also suggest new ideas for the enhancement of the company’s overall services. Here is the list of various social media platforms:

  1. Facebook
  2. YouTube
  3. Twitter

EE Limited FAQs

  • How to manage my EE Account?

Their Text Service is an easy way to manage your account and stay in control of your activities. You just need to send your keyword to 150 – And, all text to 150 is free if you are texting from the UK.

For instance;

  • If you would like to check your balance and allowances, including the data usage – Text AL
  • If you want to check your bill – Text BILL
  • If you want to check your upgrade eligibility criteria – Text UP
  • And if you want to check credit balance and allowances – Text BALANCE


  • How to top-up or make a payment in my EE account?

Below are some of the widely used methods by EE Limited customers to make a payment or top-up;


  1. Make a card payment
  • Enter CR with a space
  • The last 4 digits of your card, then space
  • The amount to be paid, then a space
  • The security number on the back of your card

For instance; CR 1234 5 678

  1. Payment using 360 – You can pay your bill by dialing 360 from your phone


  1. Top up with a registered debit card or credit card
  • Enter CR with a space
  • The last 4 digits of your card, then space
  • The amount to be paid, then a space

For instance; CR 1234 56

  1. Link a new top up card
  • Enter ETU then a space
  • Your 13 digit top up card number

Example; ETU 01230123012301

  • Am I Eligible for an EE Reward Card?

This offer is only available to new customers of EE limited and to those who take a specially selected SIM ONLY plan within a promotional period.

  • Whom should I contact if I don’t receive my claim email or SMS?

If you have not received your claim email or SMS yet and it has crossed more than 5 working days of your purchase date, you are advised to contact EE Limited customer service team at 0800-587-2296 or email them at [email protected].

  • How can I claim my EE Reward Card?

If you want to claim your EE Reward card as soon as possible then read the instructions below;

  • You will be sent an SMS within five working days after you make your purchase explaining how to claim your voucher.
  • You will be guided to their dedicated website to enter your EE Mobile Number and PIN, which will be in the SMS, to complete the claim process.
  • You have got to claim within 28 days of your purchase date.


  • Where can I spend the money on my EE Reward Card?

You can spend the money online and in most high street stores. It can’t be used for the following:

  • Cash withdrawal at a cash machine
  • Cash back at the till
  • Any Customer Activated Terminals (such as but not limited to [email protected], toll roads, car parks or train ticket terminals)
  • For subscriptions or automated periodic payments
  • Foreign exchange bureaus
  • To gamble


  • Can I install my current EE SIM in a different phone? 

Yes, you can put your current EE SIM in another phone. But if you are not able to do so, don’t worry, just go to an EE store and request them for a free SIM and to assign your number over to the new SIM.

  • How long is my EE Reward Card valid for?

The card is valid until the expiry date shown on the front of the card (12 months from issuance).

  • For how long can I spend the funds on my EE Reward card?

Once your card has been activated the funds are available to consume till the date of expiry which is mentioned on the front side of the card (12 months from issuance).

  • Can I use my EE Reward Card straight away?

Once your card comes, you will be required to activate it online. You will be sent the activation instructions email to the email address you provided when you claimed. After this, your card PIN will be furnished to you at the end of the activation process.

  • How do I activate my card?

You would be sent an activation email with instructions on how to activate the card online. And, sometimes the email can end up in your junk mail, so you are advised to check there as well. If you are still not able to find the email, please visit the website on the back of your card to request the activation instructions are emailed to you again. If you are still having issues receiving the information or think your email address may be incorrect, please contact Cardholder services at 0345-600-2349 or email [email protected].

  • When will I receive my EE Reward Card?

Provided you have claimed online; you should receive your EE Reward Card via post within 28 days of your purchase date, as long as you are still connected.

  • Can my EE Reward Card be sent to a different address?

No, your card can only be sent to the address you mentioned in the details when you claimed.

  • What happens after I claim?

Once you have claimed for your card, you should receive it through the post within 28 days of your purchase date. Moreover, you will have to activate your card within three months of the issue date.

  • How long does it take to activate my card?

At first, you have to make sure that – the card you are using is activated within three months of the date of the issue. If your card is still not activated within the set timeframe, you will no longer have access to the funds. However, you can start using the card once you have enabled and recovered your PIN.


Here is how you can activate your card instantly, just follow the instructions offered with your card;

If you don’t activate your card within the set time frame that is mentioned in the letter which came with your card -the company will cancel your card, and unfortunately, you will no longer be able to use the funds on the card. You can simply activate your card online. But if you have any problems activating your card online, please contact them as soon as possible. Once you activate your card, you can retrieve your PIN and then use it immediately.

  • What is ‘Reloading Your Card’?

If you ever receive instructions from the party who offered you with the card to reload your card with additional funds, they will do so when they would get the cleared funds from this party. These funds will be free to spend using the card by the following business day. The frequency and the value of any future reloads are beyond their control and are between you and the third party who offered you the card.

  • What are the types of restrictions that are put on my card?

Here are some of the CARD USAGE RESTRICTIONS;

  • You can’t use your card to obtain cash back from a retailer.
  • You are not allowed to use your card to pre-book services – such as hotels and car hire companies. Because of a very logical reason as this may result in a negative balance on your card when the final bill is settled. Therefore, you are recommended to practice an alternative method of payment for pre-authorisations and then you can use your card when checking out of the hotel or paying your final care hire bill. You will not be credited twice by the hotel or car hire company in any way.
  • You can’t use your card to pay at CAT terminals, petrol pump terminals, car parking and train ticket machines, automated toll roads and bridges. You will generally be able to use your card by presenting it to an attendant.
  • You can’t use your card to eliminate cash from an ATM, bank or building society.

And, under any circumstance, your card cannot be simply used for the following;

  • Obtaining foreign currency;
  • Illegal, criminal or terrorist activity;
  • Gambling and adult entertainment;
  • Purchasing illicit goods or services;
  • Subscriptions or automated periodic payments;
  • Paying off your credit card bills, loan agreements, credit agreements or any other such debt instruments;

Note; if you use your card for any of the purposes as mentioned above, the EE holds the right to cancel your card, and they are obligated to report you to the applicable authorities.

If you are below the age of 18 and if they get to know about this, they will apply further restrictions to the usage of your card. These restrictions will deter you from purchasing goods or services that are outlawed for persons under the age of eighteen (18). Such limits will automatically be removed from your card as soon as you turn eighteen (18).

Tip; By activating and/or using your card, you agree not only to the Card Terms, but also to their App and website Terms of Use, Privacy policy and Cookie policy. Click on the link for Full Cardholder Terms and Conditions and for general EE Mobile Offer Terms and Conditions.


  1. Heidi A. Charette

    Good job! Found so many helpful and relevant numbers for contacting the EE customer care services.

  2. Eddie H. Cox

    I wanted a EE broadband connection at my home but i could not found the relevant numbers. Thanks for sharing these helpful EE contact numbers.

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