E.ON Customer Service – Overview
Renowned as UK’s leading power and gas company, E.ON provides gas and electricity to nearly 5 million people in homes as well as offices. With customers being their focus, the company believes in providing trustworthy, cleaner and more efficient services and has been doing so for the past several years. You can contact the E.ON customer service at PO BOX 7750, Nottingham, NG1 6WR.
About E.ON Services
As a leading gas and electricity provider, E.ON provides a variety of services to homes and businesses in the UK. These include provision of energy sources, residential meters, attractive tariffs, new connections, prepayment meters, maintenance as well as repair services and much more in the residential sector. Similar services are provided to the small and medium business sectors as well.
For more details about the various services provided by E.ON, visit https://www.eonenergy.com/.
Contacting E.ON Customer Service
E.ON customer service is usually available to its customers from 8AM to 8PM on weekdays and from 8AM to 6PM on Saturday, unless it is specified differently. The company has dedicated numbers addressing different queries from customers. For instance, if you have questions regarding your bill or meter reading, you can call 0333 2024 606. On the other hand, if you are a new customer and have some queries, you can dial 0333 202 4610.
For more details on the different numbers that you need to access for different services, take a look at https://www.eonenergy.com/for-your-home/help-and-support/phone-numbers.
E.ON also has an emergency line at 0800 111 999, which you can call 24×7 in case of any emergency gas leak. For electrical emergencies, visit https://www.eonenergy.com/for-your-home/help-and-support and fill in your postcode to find the contact details of your nearest provider.
The company also has an extensive online FAQ list, which usually provides solutions to common problems. Visit https://www.eonenergy.com/for-your-home/help-and-support for more details regarding these FAQs.
You can also seek solutions to your queries through email, Facebook or Twitter. For more details regarding these methods visit https://www.eonenergy.com/for-your-home/contact-us.
Tips to call E.ON Customer Service Desk
E.ON customer service desk has different numbers for different services. Therefore, it is imperative that you have your list of numbers handy and call the right one. For instance, you need to call 0333 202 4643 for Prepayment meters while the number to dial for credit meters is 0345 303 2020.
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