In today’s digital era, when online shopping is rapidly replacing bricks and mortar stores, the need for reliable warehousing and delivery services has grown exponentially. DPD is one such home delivery service that has earned the trust of many. Whether you are a startup or a large-scale service provider with both domestic and international clients, DPD prides itself on satisfying all your delivery needs. Here’s a list of all the prominent DPD UK phone numbers that you will most certainly need if you choose to hand your delivery operations to them.
List of Important DPD UK Phone Numbers
|DPD Customer Care||Helpline Number|
|Customer Service Number||0121 275 0500|
|Courier Contact||0121 500 2500|
|Products and Services Enquiry||0121 336 4900|
|Billing||0121 647 0869|
|Lost Parcel & Complaints||0121 275 0500|
|International Services||0121 698 3783|
|Aberdeen Customer Care||01224 878686|
|Southall Customer Care||020 8744 7643|
|Edinburgh Customer Care||0131 335 4000|
Founded in 1977 in Germany, Dynamic Parcel Distribution (DPD) shipped 1.4 million parcels in its first year of existence. It is now a global parcel delivery outfit with more than 800 spread throughout 40 countries. In Europe, it is one of the largest companies offering business-to-business parcel delivery services. It was formerly Deutscher Paketdienst (German Parcel Service) and was later renamed Dynamic Parcel Distribution. Geopost (Global Expression Parcel) a subsidiary of French postal service, La Poste, purchased UK’s Parceline and Interlink parcel services. It rebranded Parceline as DPD in 2008. DPD customers are offered ‘Total Zero,’ a carbon neutral method which they began using in 2012, free of charge. DPD was declared the best delivery company in the UK in a survey carried by Which? in 2014. It has now gained a reputation for being the most trustworthy as well as an innovative carrier in the express parcels sector.
Tips to Get in Touch with DPD
No business or service is perfect, and customers may need support and assistance from time to time. Whether it is a sales, credit or billing related inquiry or you simply need assistance tracking a parcel, the right DPD UK phone numbers can resolve the issue in minutes. Customers can either visit the DPD contact us page to get in touch with the company’s customer care executive or use any one of the following tips to resolve their queries.
- Dial any of the above mentioned DPD UK phone numbers and speak directly to a customer service agent.
- If you wish to avoid calling, send an email to the DPD customer service.
- You can also write an elaborate letter and post it to their official mailing address. Although getting a response may take some time via this method, but it may prove to be the best option in some cases when you have a complaint or feedback.
- Follow DPD on social media.
DPD Customer Service Number
If you are a new DPD customer, you can visit the company’s website and fill the form with your specifications to get the required information. In case you have problems accessing the website or filling the form, or if you would like to get answers to your queries, remember you can always find help by dialing DPD Phone Number. Both new as well as existing customers can call 0121 275 0500 for assistance.
DPD Customer Care Address
Don’t feel like calling? Or perhaps you have some more pressing concerns that need to be directly discussed with the higher managements. Whatever the case be, if you want to send your queries or concerns my mail to DPD, then the following customer care address is what you will need.
DPD Services, PO Box 6979, Roebuck Lane, Smethwick, West Midlands, B66 1BN, United Kingdom
DPD Email Address
Although sending a letter by mail is one way to get in touch with the appropriate DPD personnel, but at the same time, it can be a little time-consuming. Getting a response via mail can take at least a week after you send the post. We suggest taking advantage of technology and sending an email.
To email your queries or concerns to DPD, you will need to visit the DPD contact us page and go to the email us section. Next, fill in the online form to forward the issue to the relevant department. Once you provide all the necessary details and submit the form, DPD will get back to you with a response within 90 minutes.
What Services DPD has to offer?
Trying to explore DPD service offerings? DPD offers three main delivery services namely international delivery services; DPD Classic and DPD Express. These services include the following:
UK Specific Services
DPD boasts of providing time-critical and value for money delivery services within the UK. From sending gifts to your beloveds on Christmas to delivering goods to your valued customers on time, DPD ensures a quick and inexpensive delivery with utmost care for the safety of the goods to be delivered. You have the option to choose next-day, two-day, Saturday and Sunday delivery as per your requirements and urgency.
Other UK services include a speedy one-for-one exchange of goods, exchange services, desk-to-desk delivery, offshore delivery and much more. To explore more about each of these services, check the website.
International Specific Services
Take your business beyond the boundaries of your state and explore the global business opportunities without worrying about the delivery of goods to the customers. DPD takes care of all your overseas delivery needs by offering an unbeatable international delivery around the globe. Having access to an extensive network of ground and air transportation options, DPD can provide a seamless service at really competitive rates. The DPD international service includes the following delivery options:
- Classic, for parcel delivery in Europe.
- Express, that covers around 200 countries around the world.
- Air Classic, which is a non-time sensitive service with complete tracking.
- Direct international delivery service, specially designed for online retailers.
DPD aims to add value to your business with its extraordinary services. DPD logistic is one such value-added service offered by the company to enable businesses, hold and manage stocks throughout the UK along with effective distribution to the customers. DPD’s logistic services seamlessly link manufacturers to the customers by acting as a strong delivery channel between the two. All the processes are effectively streamlined to speed up delivery and avoid errors. Businesses get the following advantages from hiring DPD logistic:
- A modern and highly secure storage facility along with state-of-the-art sortation hub.
- Warehouse integrated with an efficient IT-based distribution system that enables precise monitoring and tracking of goods throughout the course of delivery.
- Barcode scanning and tracking.
- Auditable stock transaction histories.
- A dedicated and responsive team of managers and experts to offer reliable business advice.
Business people who would like to engage the services of DPD for delivering their products to their customers within the UK and abroad should visit their official site to know more. You can also contact them directly by calling DPD UK Phone Number. Dial 0121 336 4900 and you can speak with one of their knowledgeable customer care executives who will assist you with all your queries. This DPD customer care number can also be called for any other inquiry as well.
Customers who would like to check the availability of the services they want to engage DPD in should log in to the company’s website and enter a valid UK code. This will enable you to take a look at the service options available in that particular area. It is available under ‘Show Services’. However, if for any reason you cannot find your choice of service, it is advisable to find assistance through DPD UK Phone Number.
Customer satisfaction is of top concern for DPD and hence the company strives to minimize the possibility at every step. Even after the use of highly advanced techniques and information technology, certain, any service cannot be absolute. Sometimes due to human error and sometimes due to weather condition or natural disaster, the services may stop.
If you face any inconvenience due to DPD or are simply dissatisfied with the company’s services, you can raise a complaint. Call 0121 275 0500 to speak directly with a customer service executive. This DPD UK phone number will connect you with the relevant department so the issue is resolved quickly and timely.
DPD Social Media
In today’s highly connected digital age, every business is making an effort to connect with its customers and build a stronger relationship. DPD also tries to delight its customers by being available on all convenient and highly popular social media platforms. DPD regularly updates their page with any upgrades in their services and also caters to customer’s queries and complaints. You can follow DPD on social media platforms like Facebook and Twitter, and use these channels to communicate with DPD customer care.