British Telecom

British Telecom Contact Numbers

On this page, you will be able to find the relevant British Telecom contact numbers. Moreover, you can also get the British Telecom customer care numbers and local address contacting the customer care service providers.  For further details, you can visit British Telecom contact us page.

BT HelplineUK Contact Numbers
BT customer service contact numbers 0800 100 400, 0330 1234 150
Customer care 0330 123 4151, 0800 800 151
BT Complaints 0800 800 150, 0330 123 4150
TV and Broadband 0800 111 4567, 0330 123 4567

British Telecom (BT) is the elderly telecom company which was established in 1846. Started as the first telegraph company in the United Kingdom, British Telecom is now serving millions of customers in 170 countries. The company is currently offering the best in class telecom services like broadband, mobile, networking services, TV, and much more!

The company has set a benchmark as the most promising service provider in the entire world. They are also known for their satisfactory customer care services that are admired by their clients. British Telecom customer care is highly responsive and will eventually leave no stone unturned in pleasing their valuable clients.

Following are some ways by which you can get in touch with the British Telecom customer service

  1.         Make a call on the British Telecom phone number.
  2.         Shoot an email and join their mailing list.
  3.         Check- in via Linkedin, Twitter, and YouTube.
  4.         Visit British Telecom Contact Us page.

British Telecom Contact Numbers

You can visit the main site for further details.

British Telecom Service Address

For contacting British Telecom, you can write a letter and send it to their official postal address:

British Telecom

217-4 Holborn, London EC1N 2TD, UK


Recommended Tip:

We recommend that you must be specific regarding your query and must avoid sharing personal details. It is advised that you should be clear regarding your issues and mention it in details to get a proper solution from customer care service providers.

Moreover, you can also make a call on the British Telecom customer care service number to get an instant solution for any query.

British Telecom Contact Numbers

BT is well known for their satisfactory customer care services that can be availed with just a phone call. You can enquire about your broadband bills, mobile data plans and regarding any other related query.

British Telecom customer care offers many attracting services:

  1. Broadband bill payments.
  2. Landline bill payments.
  3. Selecting packages for TV and mobile broadband.
  4. Get information regarding networking services.

The main British Telecom helpline is 00 44 1793 596931. All you need to dial this number and you will be provided the perfect support services regarding any of your queries.


Calls made on any of the above mentioned UK numbers are toll-free, and your telecom operator won’t charge. However, if you are calling from any other country, standard tariffs will be charged as per your operator’s tariff rates. It is advised that you must consult your service provider before making a call. It is even better to find the British Telecom customer service helpline number for your country by visiting the official website.

British Telecom Service Enquiry

For further details regarding the services offered by BT, you can make a call at the British Telecom helpline.

BT customer care services are available from Monday to Friday, and you can make a call from 8 AM to 9 PM. On Saturday, the working hours are from 8 AM to 8 PM. However, the timings for Sunday are from 9 AM to 6 PM.

The busiest hours of operation are typically from 10:00 to 13:00. Once you have made a call to the British Telecom customer service number, you will be directed to customer care executive. You can ask for help regarding any topic from the customer support executive and they will be more than happy to help you.

Service Enquiry
Service Enquiry


The British Telecom Experience

British Telecom offers a wide range of services that are commendable and easily accessible. They are well known for their top-notch customer care services that are proven to be the game changer for them. If you are one of the proud users of BT mobile services, then you can get support services regarding any query. You just need to make a call on the British Telecom helpline at 00 44 1793 596931. Apart from this, they offer perfect customer care services that can be accessed by visiting their official website.

British Telecom Experience

Cellular Services

Cellular Services

British Telecom is a renowned name in delivering outstanding cellular services across 170 countries. Their flexible tariff plans and commendable services have made it possible for them to reach the pinnacle of success. They are the market leader with the highest number of users around the globe. Furthermore, the company offers the finest mobile broadband services at a reasonable cost. You can easily manage your prepaid or postpaid plans by calling the British Telecom customer care number.

  • Broadband Services

Broadband Services

The UK-based telecom company holds the record of having the largest number of broadband users in the entire world. With approximate 4.6 million users, British Telecom is a leader of ISP. A company who never compromises on speed and quality of their services, BT is all set to break its record of having the highest number of users.

As per the company’s broadband plans, you are provided with the data rate as per your tariff plan. Also, you are provided unlimited access to the free wifi hotspots in your country. This is something which is not expected from any of its competitors.  For further details about the plans, you can make a call on any of the British Telecom contact numbers.

Bill payment service

Bill Payment Service

Apart from the unmatched broadband and cellular services, British Telecom is famous for its prominent customer care services. BT offers you a stress-free bill payment method which helps you in paying your bills with ease. Moreover, you need not visit their offices or try other payment methods, you just need to make a call at the British Telecom customer service number, and they will help you in paying your bills. It is so simple and time-saving.

In case you have forgotten to pay your bills, the company will remind you regarding any pending bills so that you could enjoy the seamless services to the fullest.

You must ensure that you have all your details in a ready state before calling the customer care helpline number. This is essentially important to get the correct information regarding your bills. Once you have provided the correct details, you will be guided about the payment method.

  • BT broadband and TV package selection

Broadband and TV Package

Now you can easily select your broadband or TV package by calling the British Telecom customer care helpline. Though the company has provided all the necessary details regarding packages and plans on their website, still some user find it difficult for them to choose over the internet and they prefer calling the customer care executives. This is the best way to select an appropriate package for your BT TV and a suitable plan for your  BT broadband. For this, you have to make a call on the numbers provided by the company and ask them for guidance regarding your current package and its up gradation.

You will be guided by the experts, and they will help you in choosing the right plan for your TV or broadband that perfectly suits your budget and meets your requirement.

Benefits of Choosing British Telecom TV

  • BT is the most promising TV service provider having more than one-third of the total population.
  • High definition video and crystal clear sound experience.
  • High-speed connectivity to the internet.
  • Free BT Sport and BT and US TV channels.

To book the latest BT TV device, you can contact on the British Telecom phone number. Make sure that you have your personal details handy while making a call to the customer care executives as this will help the representative to give an exact idea regarding the availability of the product at your location.

BT telephone services

If you are looking for a trusted name in providing the finest landline telephone services, then BT is surely the most reliable brand. With over millions of satisfied customers, BT has managed to become the market ruler. British Telecom offers you the most flexible landline plans for both residential and commercial purposes which are too good to resist. For getting an idea about the plans and services, visit their website or make a call on the British Telecom contact number.

Telephone Service


Complaints and General Enquiries

Customer satisfaction is the biggest priority for British Telecom, and they ensure quality customer support services for their valuable clients. In case you are unsatisfied with any of their services, you can freely contact on 00 44 1793 596931

Connect British Telecom on Social Media

You can easily get in touch with British Telecom via social media accounts:

  1. Twitter
  2. Linkedin

Does British Telecom service providers distress you? Share your experiences of British Telecom customer care services (problem- solving ability, average waiting time, professionalism, the way of talking,etc.) for the benefit of other customers.

BT Monthly Payment Plan Explained