British Telecom Customer Service – Overview
BT is a British multinational company offering telecommunications services. Its head office is located in London, while it has an extensive network of operations spread across almost 170 countries around the globe. With an experienced team of British Telecom customer service agents handling queries from home users, small business users as well as large businesses and public sector agencies with speed and precision, the company ensures that it offers excellent customer service to all its clients. You can dial 00 44 1793 596931 to reach British Telecom customer service agents in the UK for general queries or assistance.
About British Telecom Services
The principal services offered by British Telecom include networked IT services; national, international and local telecommunications services; and higher-value internet and broadband products as well as services. Four principal lines of business of BT are BT Global Services, BT Wholesale, BT Retail and Openreach.
You can browse the relevant tab at http://home.bt.com/ to find more about the services offered by British Telecom.
Contacting British Telecom Customer Service
You can log in using your email id or BT id viahttps://signin1.bt.com/login/emailloginform to contact British Telecom customer service desk.
Operating hours for British Telecom customer service is from 8am to 8pm, Monday to Friday. However, during the weekends, you can reach customer service representatives between 9am and 6pm.
From a landline, you can dial 0800 800 150 to reach British Telecom customer service desk.
0330 123 4150 is the number to dial from a mobile, while those calling from abroad should ring +44 179 359 6931. However, be sure to check the call charges applicable in both these cases.
You may even send emails to British Telecom customer service representativesvia the form at https://bt.custhelp.com/app/contact_email/c/5642,5644
It’s advisable to check https://bt.custhelp.com/app/contact and select your query to see if it has been already answered. If not, you can always use the abovementioned modes to get help from a British Telecom customer service agent.
Tip to call British Telecom Customer Service Desk
Have all relevant information ready before you call a British Telecom customer service agent.Remember – themore data you give an agent, the easier it will be for him/her to solve your problem or direct you to the proper department.