british gas
british gas
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British Gas Opening Times


8:00AM - 8:00PM


8:00AM - 6:00PM



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British Gas Phone Numbers UK

Electricity and gas are two crucial commodities to every home and business owner. And with the current volatility in energy resources, it’s important to have safety measures that will help conserve energy, and at the same time make it available to anyone who needs it at the time that they need it. British Gas is one such company has made it its mission to provide affordable and innovative energy solutions to its clients.

When it comes to supplying gas and electricity, some of the biggest energy resources, British gas provides a wide range of energy solutions and services. Some of these services include boiler services including repair and maintenance, free home insulation services, solar paneling installation, home insurance services and so much more. Bottom line, whatever energy needs you might have, British Gas probably has a solution for it.

In this post, you can find most pertinent British Gas UK numbers and company’s local address for related customer service requirements. For more information regarding the company and its contact information, you can visit British Gas Official Contact Us Page.

British Gas Phone Number List

British Gas HelplineUK Contact Numbers
British Gas toll-free 08000480202
Textphone 08000728626
Customer Service 08000727511
Textphone 08003163772

From heating services to the electricity services, British Gas is one of the leading energy service providers across the United Kingdom. This corporation emerged in 1997 and was founded in Centrica by BG group and Transco. Today, the British Gas service and British Gas heating are the subsidiaries of Centrica and Staines- upon -Thames now serves as the headquarters of British Gas.

British Gas serves the gas and electricity energy services to more than twelve million homes in the United Kingdom. This company has now become one of the leading and renowned suppliers of electricity, gas, and other home services to their customers.

Apart from providing the best energy services in the UK, British Gas also provides exceptional customer services to their clients. Regardless of all your issues and queries, you can get in touch with their customer service agents with the various communication channels provided by them.

Ways to Contact British Gas

If you face any issues regarding the services provided by the British Gas, you can simply get in touch with their agents by using their several contact numbers and various social media platforms.

The various communication channels provided by British Gas are:

  1. Contact British Gas phone number via landline or mobile phone.
  2. Send a handwritten letter to their postal address.
  3. Write an email to their mailing address.
  4. Sign up for their social media channels on Facebook, Twitter, and Google Plus.
  5. Visit the British Gas Contact Us Page.

British Gas UK Phone Number

For more information regarding the company’s contact information, you can visit the main site.  

British Gas Customer Service Address

In case, if you do not want to contact the British Gas customer care representative via email, call and or social media, you can also contact them by sending a handwritten letter to their postal address:

You can reach the company’s customer care service at:

British Gas

Southall UB1 1DA, UK

Tips for writing the letter:

While addressing your queries in the letter, try writing your letter with full details and in a very detailed and precise manner. Try to give as much information as much about your query but do not mention the personal details that can be compromised. Your query is important and for getting a helpful response to the letter, is it important to mention the following details:

  1. Personal Information.
  2. Contact Details.
  3. Type of Service.
  4. Connection Service, and all other necessary details regarding your issue.

Remember to mention the contact information with full address and phone number, so that the British Gas customer care representatives can contact you with ease.

British Gas UK Operating Hours

You can use this phone number for British Gas, 08000480202 and get in contact with their agents regarding any query during their working hours.

The opening and closing times of British Gas customer care lines are:

  1.  8AM-8PM on weekdays.
  2. 8AM-6PM on Saturdays.
  3. The customer service lines remain closed on Sundays and public holidays.

There are different British Gas phone numbers you can call for their different services. For instance, for account related queries, call British Gas phone number 08000480202 and for pay as you go customer care services call British Gas phone number 0800 0480303.

Alternatively, you can download the company’s free app onto your android or iPhone device to get in touch with them quickly.

British Gas Services Enquiry

British Gas Phone Number UK

Every customer of British Gas is valuable and is always welcome to contact the British Gas phone number to get in touch with their query.

You can use this phone number for British Gas, 08000727511 and get in touch with their agents regarding any query. Your call will be received by the British Gas customer service agent who will forward your call to the respective departments such as Installations, replacement, new services, visits, and much more. You can also discuss new connection procedure, breakdown inquiries along with providing a feedback on the services provided by British Gas.

British Gas customer service representative offers many incredible services such as:

  1. Gas and Electricity
  2. Energy Savings
  3. Home care services
  4. Account Enquiries
  5. Repairs
  6. Installations.
  7. Emergency

The main British Gas phone number is 08000727511. You can use this number and get in touch with their customer services regarding any service.

The company also offers textphone facilities to those with hearing disabilities.


The 0800 numbers are free when you call from a landline within the UK. Calls made to (02) or (03) British Gas UK phone number UK are charged at 13 pence per minute with the addition to the telephone provider’s access charge.

In case, if you are calling from outside the United Kingdom, you will have to pay the international call rates as applied by your telephone service provider.

We recommend you to call your service provider before making the call.

Recommended Tip:

Keep the following details near you while placing the call to avoid any inconveniences in getting your issues resolved:

  1. Service Type.
  2. Connection Details, and all other relevant details regarding your query.

British Gas Services Numbers

British Gas UK phone number

British Gas provides a varied range of services such as residential gas service, home care products, electricity services, and other services such as central heating, gas installation with breakdown cover and maintenance.

Gas and Electricity Services

British Gas phone number UK

British gas provides a gas and electricity connection that can cater the everyday basic needs of their clients. You can choose from various energy tariffs, which includes standard, variable tariffs as per the market price.

Also, this company offers the advantage of pay as you go and home energy capped, which has fixed tariffs. You can also choose from Home energy connected kit plans to control the lighting through your tablet or mobile.

If you have any query regarding the gas and electricity services provided by the  British Gas, you can contact them by using this number, 08009806005.

Account Enquiries

British Gas UK phone number

If you have any queries regarding the accounts services such as meter readings, direct debit, booking annual services. You can get this queries resolved by giving a call on this British Gas UK phone number, 08000480202.

Homecare Products

British Gas UK phone number

British Gas offers many home care services such as boiler protection, repairs, Heating and boiler replacement, and much more. These services include special coverage for landlords to save their tenants and the property.

If you need more information regarding the British Gas homecare services, you can dial this Phone number for British Gas, 08009806004.

Energy Savings- Smart Meters

British Gas UK phone number

This company also offers tips and alternatives to their users for saving energy at their homes. You can get Smart meter installed at your homes and check your energy usage. For more information regarding the installation and usage of Smart meters, you can use this number, 08000728629.

Emergency Helpline

If you have an emergency gas leak, call British Gas phone number 0800 111 999, which is a 24/7 service.

You can also report an electricity theft and report a potential gas by calling at this number, 08005872737.


British Gas UK phone number

Let the British Gas customer service agents know if you face any queries with the services provided by the company. You can use this British Gas toll-free numbers 08000480202, 08000727511 to provide feedback or raise a complaint about their services.

In case, if you do not want to call the British Gas customer service agents, you can also visit their main office at this address:

British Gas

Bradmarsh Business Park Bow Bridge Close, Rotherham S60 1BY, UK



Contact British Gas via Social Media

British Gas UK phone number
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You can also contact British Gas via various social media platforms such as:

  1. Facebook
  2. Twitter
  3. LinkedIn
  4. YouTube

British Gas- Customer Service Heroes



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