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AO.COM Opening Times


8:00AM - 10:00PM


8:00AM - 10:00PM


8:00AM - 10:00PM

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AO.COM UK Phone Number is a UK based online site that began as a bet, where John Roberts, the CEO, dared to make £1 in a pub with a friend on the possibility of selling appliances online. Appliance Online was launched in 2001, making it the group’s first website to sell white goods. As the company grew, an in-house video production facility was launched in 2010 and has now grown to 3 studios with a team of presenters.

A customer service center was launched in 2012 creating 150 new jobs. It was voted number 5 in the Times in the 100 Best Mid-Sized Companies to Work For. In 2013, appliance online re-launched as, and won the PayPal’s Best Large Pure Play Etailer award and reached 1 million fans on FaceBook.  In 2014, it won the Oracle retail week awards as well as floated the company on the London stock exchange. For any queries, you can dial AO.COM Phone Number.

In this post, you can find the most appropriate and helpful numbers for contacting the related service requirements. You can also find the direct telephone numbers and company’s local addresses for AO.COM customer services.

For more information, you can visit the AO.COM’s Official Contact Us.


AO.COM Contact Number List

AO.COM helplineUK Contact Numbers
AO.COM toll free numner 08000323249
Billing 08005614489
Press Inquiries 01204672504
Protection Plans 03452411234
Complaints 03443249222 sells its products from a warehouse, where it gives the best prices by beating other retailer’s prices. You can call AO.COM Phone Number for further details. All products purchased are delivered for free across mainland UK, and a small fee charged for areas outside the mainland. You can contact AO.COM Phone Number for any deliver.

Today, is one of the leading retailers of the household appliances such as TV, machines, computers, laptops, dishwashers, and much more. Apart from providing the best products, this company also offers exceptional customers services to resolve the queries of their clients. They were awarded for the best customer service operation in 2011.

AO.COM has expert customer care teams, which come with the best and comprehensive solution for their clients. Regardless of all your queries and issues, you can get in touch with their agents to get your queries resolved.


Ways to Contact AO.COM

If you face any issues regarding the services provided by the AO.COM, you can contact them by various communication channels provided by this company.

The various communication channels for contacting the AO.COM customer service agents are:

  1. Contact AO.COM phone number via landline or mobile phone.
  2. Visit the AO.COM FAQ section.
  3. Send a handwritten letter to their postal address.
  4. Write an email to their mailing address.
  5. Sign up for their social media channels on Facebook, Twitter, and Google +.
  6. Visit AO.COM Contact Us. phone number

For more information, you can also visit the main site.


AO.COM Customer Service Address

In case, if you do not want to contact the AO.COM customer care representative via email, call and or live chat, you can also contact them by sending a handwritten letter to their postal address:

AO World PLC, 5a The Parklands, Lostock, Bolton, BL6 4SD


Tips for writing the letter:

While writing your letter, address your queries with full details and in a very highly detailed and precise manner. Try to give as much information as much about your query but do not mention the personal details that can be easily compromised. You also have to mention the following important details  to get the best response:

Your query is important and you also have to mention the following important details to get the best response:

  1. Personal Information.
  2. Contact Details.
  3. Product details number, and all other necessary details regarding your issue.

Remember to mention the contact information with full address and phone number, so that the AO.COM customer care representatives can contact you with ease.


AO.COM Services Enquiry

AO.COM Phone number UK
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Every customer of is valuable and is always welcomed to contact to contact their customer representative regarding their queries. You can use this AO.COM contact number, 03443249222 and get your issue resolved regarding the services provided by

Your call will be received by the customer service representatives who will forward your call to the respective departments such as laundry, computing, cooking, floorcare, and much more. You can also discuss buying procedure along with providing a feedback on the services provided by

AO.COM offers many incredible services such as

  1. Billing and Payments
  2. General Enquiries
  3. Aftercare
  4. Account Services
  5. Delivery services
  6. Order issues

The main phone number is 03443249222. You can use this contact number and get in touch with their agents regarding any query.


Calls made to the (08) AO.COM contact number are free of cost. Calls made to (02) or (03) phone number UK are charged at 13 pence per minute with the addition to the telephone provider’s access charge.

In case, if you are calling from outside the United Kingdom, you will have to pay the international call rates as applied by your telephone service provider.

We recommend you to call your service provider before making the call.

Recommended Tip:

Keep the following details near you while placing the call to avoid any inconveniences in getting your issues resolved:

  1. Account Information.
  2. Order Details.
  3. Product type, details, and other information related to your query.


AO.COM Operating Hours phone number UK

The opening and closing times of customer care lines are:

  1. From 8 am-10 pm, seven days a week. Services Enquiry offers a varied range of services such as various products, deliveries, order help, and many more services, which makes your online shopping experience more customized.


Deliveries Enquiries contact number

Deliveries are done seven days a week from 7 am to 10 pm. You can pay for products on finance, where you either pay monthly over a period of 12 months with no interest or choose a buy now pay later option that will have interest charged. There are discount codes offered on your total amount or a particular item. Cashback promotions are also available. You are supposed to claim the cash back over a certain specified period to avoid losing the cash back. For any queries, call AO.COM Phone Number.  The company offers a free 14 days return option.

You are supposed to claim the cash back over a certain specified period to avoid losing the cash back. For any queries, call this free phone number, 08000323249

The company offers a free 14 days return option.

If you are not able to pay on the website and you require assistance for payments then you can use this contact number, 08005614489.

Product Care contact numbers UK has joined hands with Domestic and General to offer the best product care plans and services to their clients after purchasing the products from Ao.

The plan includes unlimited call outs and the new replacement product if a repair is approved. Also, they have the best engineers and the best customer service team in the United Kingdom, which provides complete support to their customers.

The customers can choose the after care protection plan with their product or at any time when required.

For more information regarding the Product care plans and eligibility, you can call on this contact number, 03452411234.

Order Help phone numbers UK

If you have any issues regarding placing your order, tracking of order, and its delivery, you can use this number, 08000323249 for getting your issues resolved.

You can use this number and get your following issues resolved:

  1. Payments
  2. Billings
  3. Delivery and Returns
  4. Installations

Billing and Payments phone numbers has the simplest payment options available on their website. They make making purchases really simple for you. All you have to do is to fill out a form that too without a deposit.

Also, you don’t have to pay anything for 6 months and will also offer interest-free credit to you.

This company has also joined hands with the V12 retail finance limited to provide their customers with the best and flexible payment options. You are provided with the option of paying on finance and spread the cost for big appliances. Also, you are eligible for paying with the Pay on Finance option.

You can also choose from the buy now and pay later options. In case, if your application is approved then you will have to verify your identity bu authorizing a 50 pence transaction from our credit card.

If you are not able to pay on the website and you require assistance for payments then you can use this contact number, 08005614489.

Complaints and General Enquiries

Let the customer care representatives know if you have any issues regarding their products and services. You can use this number, 03443249222 to raise a complaint and provide a feedback for their services.

In case, if you do not receive a satisfactory response via call, email, or social media, you can also escalate the complaint by visiting their office at this address:

AO World PLC, 5a The Parklands, Lostock, Bolton, BL6 4SD

Contact via Social Media contact numbers UK
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You can also get in touch with the through their various social media channels such as:

  1. Facebook
  2. Twitter
  3. Google+
  4. Instagram
  5. LinkedIn
  6. YouTube Join millions of happy customers



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