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3 Mobile Opening Times

Monday-Friday

8:00AM - 9:00PM

Saturday

9:00AM - 8:00PM

Sunday

9:00AM - 8:00PM

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3 Mobile is a telecommunications and internet service provider company in the UK operating as a subsidiary of Hutchinson Whampoa, since its inception in March 2003. The company has made history as the first commercial mobile video network that the UK has seen. 3 Mobile offers 3G and 4G connectivity using its superfast network infrastructure, and also provides a 2G network in partnership with Orange. If you wish to get in touch with the support team, you can simply dial the 3 Mobile Phone Number on 0844 306 9105. Alternatively, you can quickly explore the main website of the company for detailed information regarding their services and products.

3 Mobile Phone Number

Even though it’s relatively new, three mobile is one of the fastest growing mobile networks in the country providing products and services to about 97% of UK’s population. The company offers significantly low rates in comparison to other networks, with rates going for as low as 3p per min for calls, 2p for a text message, and 1p for 1MB of data. Consumers can call, text and browse without having to worry about unexpectedly high costs. Also, once you top up your credit, you won’t have to worry about sudden changes in rates, since they remain the same until 30 days are over. To get in on some of these unbelievable rates and easy top-ups, you can call 3 Mobile phone number 0800 358 8460 to buy your 3 mobile phone.

If you are facing some issues regarding the services of 3 Mobile, you can quickly make a call on the 3 Mobile Phone Number on 0844 306 9105. The lines are available from Monday to Sunday during the business hours.

3 Mobile Diverse Services
3 Mobile offers a variety of products and services including home broadband services and mobile plans. Customers have the option of choosing between pay as you go plans, or pay monthly plans. There is, however, a third price plan dubbed ‘other’ which can be used by businesses and mobile broadband. You can call 3 mobile phone number or check out http://www.three.co.uk/Three_price_guide to learn more about the 3 mobile services and their prices.

Here are the other ways by which you can easily contact the service team:

  1. Calling on the 3 Mobile Phone Number.
  2. Contact the 3 Mobile customer care support providers by sending an email in the registered mail.
  3. Check-in via several social media platforms such as Facebook, Twitter, and YouTube.
  4. Visit the authorized 3 Mobile contact us page.

3 Mobile Phone Number

Also, you can visit the main website of the company for more details about the services of the company.

3 Mobile Service Address

Three Customer Services,

Hutchison 3G UK Ltd,

PO Box 333,

Glasgow,

G2 9AG.

 

Useful Tips

For any issues or queries related to your phone account, you can contact 3 mobile customer care by dialing 3 Mobile phone number 333. If you are using a non-3 mobile, you need to dial 0333 300 3333 on which standard call rates are applicable. If you are abroad, dial +44 7782 333 333, standard roaming rates will be applicable here as well.

In case you want to inquire about your mobile broadband account, call 3 mobile phone number 500, 0333 300 0500 from non-3 phones and +44 7782 333 500 if you are abroad.

The customer care service desk stays open from 8AM-9PM on weekdays, and 9AM-8PM on weekends. You can contact the lost or stolen department 24/7. For more details on 3 mobile customer service, go to http://www.three.co.uk/Contact_us/Call_us?intid=contact_us

Advice When Calling 3 Mobile
Unless you are calling from a toll-free number using your 3 mobile phone, be aware of standard calling rates or international charges if calling from other phones or abroad.

3 Mobile Customer Service Number

3 Mobile Phone Number

The company is known for their promising services that are available for the sake of their precious clients because customer’s satisfaction is their biggest priority. If you are unsatisfied with the customer services of the company, you can get in touch with the support team by calling 3 mobile phone number UK on 0844 306 9105. Alternatively, you can simply visit the main website of the company that contains all the information regarding the services and products of the company. Make sure that you must be specific regarding your queries so that you can get instant support services regarding your queries. Here is the list of services of 3 Mobile:

  1. Mobile Communication
  2. Mobile Broadband
  3. Cell Phones
  4. Tablets

3 Mobile Customer Service Experience

3 mobile phone number UK

The company is known for their best in class mobile communication services that are beyond imagination. The company also provides proper customer care services that are satisfactory and reliable. You can reach out to the service team for any complaints and general inquiries. For this, just dial the 3 mobile phone number on 0844 306 9105, and you will get the appropriate help and support. Also, you can explore the main website of the company for additional details regarding the products and services of the company. Make sure that you should have all your documents in a ready state before seeking help from the customer care service providers.

3 Mobile Service Enquiry

3 mobile phone number UK

If you are unsatisfied with the services of 3 Mobile and seeking for help, you can freely dial the 3 mobile customer service number from 3 phone, and you will get instant help regarding your queries. Also, the support team is available to serve you the best if you opt for a chat session with the team because it is the convenient method of support. For this, you just need to visit the main website and click on contact us tab. Here you will be asked to enter your personal details, and you will be referred to a support executive who will guide you properly regarding every concern.

Here is the detailed information regarding the services of 3 mobile:

Mobile Communication

3 mobile phone number

3 Mobile is known for their excellent mobile communication services that are currently serving millions of people around the UK. They are one of the finest telecommunication companies who offer promising services at adequate prices. Also, the company is offering quality voice and data services that are commendable. You can check out their website for their flexible plans for both postpaid and prepaid connections. For any queries, kindly visit the main website, or just make a call on the 3 mobile customer service phone number on  0844 306 9105. This is the primary contact number of the company and can be reached in business hours.

Mobile Broadband

3 mobile phone number

If you are seeking for the lightning-fast mobile broadband services, look no further than 3 Mobile. The company provides 4G internet connectivity that is exceptionally awesome. You can now surf the internet on the go with the high-speed internet connectivity in your smartphone. Also, you can connect your other wireless devices such as laptop and tablets with this mobile broadband and experience and entirely new way of high-speed internet connectivity. For details regarding plans and availability in your location, just visit the main website of the company. Furthermore, you can easily call the phone number for 3 mobile on 0844 306 9105. Make sure that you are specific regarding your queries to get instant resolution.

Cell Phones

3 mobile phone number UK

The company is a prominent mobile phone provider that offers a wide range of renowned name in providing the best in class services for their beloved customers across the UK. Also, you can choose the desired Smartphone with appropriate plans of the company’s mobile connection. This helps you to purchase a phone on a contract basis, which helps in saving a lot of hard-earned money.  For purchasing a Smartphone, you just need to explore the main website of the company. Also, you can make a call on the 3 mobile phone number UK for information regarding plans and services in your area.

Tablets

3 mobile customer service number

You can also purchase a tablet from 3 Mobile on a contract basis. This will let you purchase the device at a lesser price and will eventually help you in getting the best internet connectivity services that are commendable. You just need to provide basic information regarding your profession and identity proof to get a contracted tablet from the company. For more details, call customer care services on 0844 306 9105. Alternatively, you can explore the main website of the company for further details regarding the services and products. Also, the company offers an easy way to get support. You can opt for the chat session with the support service executives and they will help you out in resolving any issues. For this, just visit the main website and click on start chat session option.

Complaints and General Inquiries

3 mobile customer service number

If you are unhappy with the services provided by the company, you can reach out the service support team on the numbers mentioned above. Also, make sure that you provide the exact details regarding your contact number and your location because this will help you in getting an instant support. Also, visit the main website for having a chat session with the support team. Apart from this, you have an option to write an email to the company concerning your issue.

Connect with 3 Mobile on Social Media

You can now follow 3 Mobile on different social media platforms for regular updates from the company. The company regularly updates these social media pages regarding their latest offers and schemes for their beloved customers. You can also provide suggestions and share your experience with the service executives. Following is the list of various social media platforms of the company:

  1. Facebook
  2. Twitter
  3. YouTube

Three UK FAQs

  • What is the ‘Mobile Broadband’?

Mobile broadband is a personal internet connection offered by Three UK. It gets you online whether you’re at home or out and about. With Three, Mobile Broadband is available on Pay As You Go or on a Pay Monthly contract. You can get connected using one of their devices or SIM Only plans.

Dongle: A dongle is a modem which you can plug straight into one of the USB ports on your computer. It takes a ‘Three Mobile Broadband SIM’ and transmits your broadband connection to get you online. You don’t need to charge your dongle, so there’s no need to worry about running out of power.

Mobile Wi-Fi: Mobile Wi-Fi is a portable modem that creates its own wireless hotspot, so is made for sharing. It works the same way as a home wireless router or Wi-Fi modem but using a Three Mobile Broadband SIM. With Mobile Wi-Fi, you can connect up to five devices at once.

You get more flexibility with Mobile Wi-Fi than a dongle – for instance, you could put your Mobile Wi-Fi by a window to get the best signal and improve the reception around your house. You need a battery to run Mobile Wi-Fi so you would need to charge it from time to time.

HomeFi: Home-Fi is like Mobile Wi-Fi, a device which creates a wireless hotspot for people to connect to; however, Home-Fi can reach further distances and provide a connection for the entire home or small business. This means you can keep it plugged it in without the need of taking it with you if you move to another room.

It can take up to 32 connected devices at once, giving you the convenience of broadband but with the added versatility of not needing a fixed line or lengthy contract. You can choose to use HomeFi from as little as one month to as long as you like.

Tablet: Tablets combine the best features of laptops and Smartphone and are designed to be used on the move. With Mobile Broadband, you can connect your tablet to the internet when you’re out and about. They offer two options:

You can use Mobile Wi-Fi or you can use one of our SIMs if there’s a SIM slot on your tablet.

  • How many ways does ‘Three’ offer to clear my payments?

There are total 6 ways to pay your bill. We recommend setting up a Direct Debit or a regular credit card payment as this will save you £60 a year.

DEBIT CARD

Direct Debit is the easiest way to pay your bill and will save you £5 a month. The amount shown on the front of your bill will automatically be taken from your account each month, around 19 days after your bill date. You’ll need to set up a Direct Debit in advance of your bill being produced.

You can put up a Direct Debit in the following ways;

My3 Account

  • Log in to your ‘My3 Account’ with your Three number and password.
  • Click on ‘Setting Up a Direct Debit’ under the BILLS tab
  • Follow the onscreen instructions and save.

Via Three APP

  • Download and open the Three App
  • Tap More
  • Tap ‘Set up or Change Direct Debit and follow the instructions’

By Post

  • Download the Direct Debit Form
  • Take the print out and fill it in and post it to the address at the top

You can make changes to your Direct Debit in the following ways;

  • In case, you want to cancel your Direct Debit; we recommend you to contact them using their Live Chat
  • You can change your Direct Debit payment date in the Three App or My3.

There are a few things you should know about making changes to your Direct Debit;

  • You can only change your payment date, after you have received your first bill.
  • When you change your payment date, the date that you get your bills will also change. Because of this, your next two bills will be closer together than usual. The second bill will be lower than usual as they will only charge you for the period between the two bills.
  • They can’t change your payment date within 48 hours of your payment due date.
  • You can’t change your payment date if you are currently changing your price plan. Once you are set up on your new plan, you will be able to change your payment date.
  • You can change your payment date once between bills only.
  • If you want to cancel your direct debit you must do this immediately and not later than four days before your billing date. In case, you cancel in less than four days; they can’t guarantee that this is enough time for them to stop taking the payment from your account.
  • If you don’t have enough money in your account and they take the payment, your bank may charge you.
  • Once you cancel your Direct Debit, you will need to start paying your bill in another way. You won’t be eligible for the monthly $5 discount anymore.

PHONE

Call on their automated payment line at 400 – from your Three phone or dial 0333-338-1005 from any other phone (standard rates will be applied) and pay by debit or credit card.

TELEPHONE OR ONLINE BANKING

Use your bank’s automated phone system or online banking to set up bill payments using the following details;

  • Sort Code – 40-02-50
  • Account number – 81238817

Use your Three account number as the reference, you can find it at the top of your bill and it begins with a 9.

Note; you won’t be eligible for the monthly $5 discount if you pay by internet or telephone banking. It could take up to 5 working days for the payment to appear on your account if u pay using this method.

Paying from an overseas bank;

You can also make payment from an overseas bank, but it will take up to 10 working days for the sum to appear on your account. To do this, you will need the following details.

  • Swift code (this is also known as Bank identifier code or BIC) – MIDLGB2110C
  • Sort Code -40-02-50
  • Account number – 81238817

IN PERSON

If your bank offers a Bank Giro service, you can pay your bill by cash or cheque. If you do, you won’t be eligible for the monthly $5 discount. You can shun this charge by setting up a Direct Debit instead.

  1. Take the Giro from the bottom of your bill to your bank. If you take it to a different bank, they may refuse to accept it or change you for the service.
  2. Give the Giro Slip and the cash or cheque to the cashier.
  3. Allow at least 3 working days for the payment to reach them.

Note; You can also make the payment through cheque deposit. If you need more information on the same we advise you to get in touch with the team of ‘Three’ on by clicking on this link; Contact Three

  • How do I update my personal details?

It’s imperative to keep all your details up to date so we can let you know about changes to your bill, send you important updates about your account, and let you know about our exclusive offers.

You can quickly change your registered home and email address, your contact phone number, and your marketing preferences by following the steps below.

THE THREE APP

  • Open the Three app on your device
  • Tap More at the bottom right corner
  • Scroll down and tap Edit personal details
  • Click on the suitable option and follow the on-screen instructions.

My3

  • Visit three.co.uk/my3
  • Log in using your phone number and password
  • Click on the relevant option under ‘My details’ and follow the on-screen instructions

Note: You will need to sign up if you have not already registered yourself previously.

CHANGING YOUR NAME

The only personal information you can’t change in the Three app or My3 is your name. If you are looking to change the name on your account because you’ve married, divorced or altered your name by Deed Poll, you need to write to them with proof of your name change.

All they need is one of the following pieces of information:

  • A copy of your marriage or civil partnership certificate, if you don’t have one, a photocopy of your passport and a recent utility bill is also acceptable
  • A copy of a Deed Poll
  • A copy of the decree absolute – if you’re divorced and want to use your maiden name

Remember, they only require one of the above, and not all three! One more thing, when you do write to them, remember to include a cover letter requesting that your name should be changed.

Here’s the address:

  • Three Customer Services
  • PO Box 333
  • Glasgow
  • G2 9AG

Watch this YouTube video if you are still confused about updating your details.

CHANGING OTHER DETAILS ON YOUR ACCOUNT

Just follow the links below for directions on how to change other details on your account.

For anything else, including changing your phone number or the named owner of the account, please CONTACT THEM and we’ll be able to help.

2 Comments

  1. Joann M. Ferguson

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