TV licensing Customer Service

0844 306 9188
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TV licensing Opening Times

Monday-Friday 8:30AM - 6:30PM
Saturday 8:30AM - 1:00PM
Sunday ---

TV licensing Customer Service – Overview
Television viewing in the UK requires a Licence and this is provided by TV Licensing, which is a trademark of the BBC and is used by companies to enforce the licensing system and to collect the fees. You can contact the TV licensing Customer Service at TV Licensing, Darlington DL98 1TL.

About TV Licensing Services
As mentioned earlier, this is a trademark of the BBC and is solely used for the purposes of enforcing the licensing system and for collection of fees. The services of TV Licensing include informing the customer about the need for buying a Licence, sending out renewal letters, addressing queries regarding fees and other such details, accepting applications and payments etc. They also have a detailed database of those who have these Licences.

TV Licensing maintains a database of unlicensed addresses in the UK. They use this list to spot and visit people they believe may be using a TV receiver without a legitimate licence. They are also responsible for categorizing people who aren’t licensed correctly and prosecuting those who avoid paying their TV Licence.

For more details about TV Licensing services, you can visit

Contacting TV licensing Customer Service
TV licensing Customer Service is a dedicated online response service, which offers solutions to most queries through its FAQ section. You can browse and enter your query to get response immediately.

In case you are not satisfied with the response given in the link mentioned above, you can write to TV licensing Customer Service desk at the above mentioned address for general complaints and queries. The same address can be used for lodging complaints against the TV Licensing Payment Card and TV Licensing Savings Card schemes.

However, for programme related complaints, you need to call 03700 100 222 while for reception related complaints, you should dial 0370 901 6789.

Tips to call TV licensing Customer Service Desk
When calling TV licensing Customer Service desk, it is important to note that this is merely a supplementary organization that deals solely with Licence fees and its collection. Therefore, all queries will be addressed directly by BBC.

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