Whether you are a policyholder with Tesco Car Insurance or simply a customer, who wants to know more about their service offerings and insurance packages, having the right customer service number can save you a lot of time. This article will provide you all the prominent Tesco Car Insurance Contact Numbers that you might need to get appropriate assistance when required.
Additionally, the post also offers brief information on the types of car insurance packages and other services provided by Tesco. This article will be your one-stop guide to all things about Tesco Car Insurance, so you don’t have to struggle browsing through several pages to get the information you are looking for. For more details, you can also visit Tesco website.
List of Tesco Car Insurance Contact Numbers
All Customer Service lines are open Monday to Friday from 8 am to 9 pm, and Saturday, Sunday from 9 am to 5 pm.
|Tesco Helpline||Contact Number|
|Car Insurance Quote||0345 366 8631|
|Inquiries for policy amendments & additional cover||0345 246 2895|
|Inquiries for policy amendments & additional cover-Text phone Number||18001 0345 246 2895|
|Key Cover claims||0345 366 0228|
|Mobile Inquiries||0113 209 3098|
|Box Insurance Queries and Quotes, Cancellation||0330 022 2202|
|Box Insurance Claim||0330 022 2525|
|Breakdown Assistance||0800 003 001|
|Box Breakdown Assistance||0333 202 1897|
|Lost or Stolen Keys||0345 366 0228|
|Driver Injury Cover||0345 300 0680|
|Tesco Underwriting Ltd||0345 677 3377|
|Complaints||0345 366 1309|
|Complaints from Mobile||0113 820 9992|
|Security and Fraud||0345 671 5679|
Tesco Car Insurance Overview
Car Insurance is one of the many services provided by the Tesco Bank, which was formed in 1997 as a part of a 50:50 joint venture between Tesco and the Royal Bank of Scotland. As the bank diversified, its operations car insurance became an integral part of their service offerings. Presently, when it comes to getting a car insurance in the UK, Tesco is counted among the top ten service providers. The bank offers some of the most comprehensive and value-for-money insurance packages in the United Kingdom. They have strong tie-ups with some of the leading firms in the UK, which allows them to deliver insurance claims quickly and with extreme ease.
The bank offers some of the most comprehensive and value-for-money insurance packages in the United Kingdom. They have strong tie-ups with some of the leading firms in the UK, which allows them to deliver insurance claims quickly and with extreme ease. Apart from that, Tesco Car Insurance also offers a 24 hours accident helpline for its policyholders. Qualified Tesco Customer Service representatives are just one call away when you require any assistance and the list above will help you get in touch with the right department effortlessly.
How to Contact Tesco Customer Service?
There will be several occurrences when you need assistance from a Tesco representative before and after getting a policy. The bank offers excellent customer service and some channels to help clients whenever they have any inquiry or complaints. Enlisted below are the fastest and easiest ways to get answers and find support.
- Visit the site and explore the frequently asked questions section.
- Call Tesco Customer Service and speak with their representative.
- Send an email or post a letter to their head office.
- Follow Tesco on social media for regular updates.
Quickest Approach: Tesco Car Insurance Phone Number
If you are in a hurry because your policy is about to expire or maybe your require breakdown assistance then calling the customer care is for assistance is the quickest way to resolve the matter. The main Tesco Car Insurance contact number is 0345 246 2895. We suggest you memorize this number or even better, save it in your phone as it can connect you with the relevant department during an emergency. Apart from that, you can go through the list of specific department contact numbers mentioned above to speed up the process even more.
Visit in person: Tesco Customer Service Address
Certain issues may require you to visit Tesco in person, including the times when you need help deciding the best policy packages or when you are required to drop off the required policy documents. Tesco customer service address will also come in handy when you are planning to write them a letter. Mentioned below is the address of Tesco’s headquarters.
22 Haymarket Yards Edinburgh, EH12 5BH United Kingdom
How to Get a Policy Quote?
Tesco car insurance offers a wide range of benefits and features including fire and theft cover, windscreen cover, in-car entertainment equipment cover, etc. The insurance also provides the benefit of extended insurance cover within any EU country for up to 90 days. In addition to that Tesco promises that you won’t be penalized if hit by an uninsured driver and also offers a small courtesy car to keep you going when your car is in repair following a claim.
To get a policy quote you can either call 0345 030 3195 or visit their website and retrieve quote online. Tesco also offers a text phone helpline number 18001 0345 030 3195 for those having problems with hearing or speaking.
How to Update a Policy & Get Additional Cover?
If you have any queries regarding updating your current car insurance policy including changing the address or getting an additional cover then you can call 0345 246 2895. Assistance is available on these numbers from Monday to Friday between 8 am to 9 pm and on Saturday and Sunday from 9 am to 5 pm. The textphone number for the same is 18001 0345 246 2895. The customer care representative can also update you about the latest offers or any special discounts you may be eligible for upon renewal.
How to Make a Claim?
Tesco Bank only arranges the car insurance policy while the cover is underwritten by a selected range of reliable insurers. Customers are requested to get in touch with their respective underwriters to get the claim sorted quickly and fairly. Your policy schedule holds the name of your underwriter, and once you have the details of your underwriter, you can visit Tesco website to get their relevant contact details.
Young Drivers with Box insurance who need to make or track a claim can contact customer care at 0330 022 2525.
If you need any additional assistance regarding making a claim, we recommend calling 03456000680. This helpline number will provide you detailed information on the procedure of making and claim and will also resolve any queries related to a pending claim.
Tesco Car Insurance offers a broad range of breakdown covers to offer its customers immediate support during an emergency. Depending on your policy the cover may provide aid in case of a mechanical failure at home and even when you are traveling abroad. The repairs are made by a local service provider or a contractor. In case on-spot repairs are not possible, Tesco will provide a small courtesy car and overnight accommodation while the car is in repair. For more information on breakdown assistance, you can get in touch with their customer care representative by dialing 0800 003 001.
Drivers having box insurance can call at 0333 202 1897 for breakdown assistance.
What is Young Driver’s Box Insurance?
Young Driver’s Box Insurance is a unique concept specially designed for drivers aged between 17-25. It rewards safe driving by offering bonus monthly miles. A box is installed in the car, which analyzes your drive and helps you earn discounts on account of good driving behavior at the time of renewal. When you buy the box insurance, you also get access to an online portal where you can log in and check your status and reward earned. Box insurance also comes with theft insurance and accident alert.
If you have any questions about the Young Driver’s Box Insurance then you can call 0330 022 2202 and seek assistance from a qualified customer care representative. If you prefer chatting, you can use textphone via the Text Relay service. Simply add 18001 at the start of the phone number and Tesco’s UK-based team will be at your assistance.
How to Complaint About Tesco Car Insurance Service?
Are you having trouble renewing your insurance policy or making a claim? Or perhaps you did not have a satisfactory experience with Tesco’s car insurance service? No matter issues you have with Tesco, you can easily get them resolved by getting in touch with the right customer service representative. You can call at 0345 366 1309 and if you are calling from a mobile dial 0113 820 9992. These helpline numbers will connect you with the complaints department, where the issue will be handled with utmost care.
You can also write to Tesco Customer Relations at the following address:
Freepost RSJB-RYLK-JKUX, Tesco Bank Complaints, P.O. Box 277, Newcastle Upon Tyne, NE12 2BU
If you are still dissatisfied with the resolution, you are entitled to take up your case with the Finacial Ombudsman Service. You can rest assured that the case will be reviewed fairly.
Apart from that, if you have complaints regarding your insurance claim, then you are required to contact the underwriter of your policy.
Getting in Touch Via Social Media
Amongst the various channels to get in touch with Tesco car insurance customer service, social media is the most popular these days. All you need to do is follow Tesco on social media and you will get regular updates on policy changes, discounts, and other offers. Customers also have the option to share their feedback regarding their service experience, make an inquiry or raise a complaint via social media. You can expect a quick reply via social media. Tesco Car Insurance is present on the following social media platforms: