Southern Electric Customer Service – Overview
Southern Electric is an energy provider with a difference, which provides reliable and sustainable options and services to its customers. They pride themselves in being pioneers of opting for simple tariff and easy schemes, which are customer-oriented in nature. You can contact the Southern Electric customer service at Southern Electric, Inveralmond House, 200Dunkeld Road, Perth PH1 3AQ.
About Southern Electric Services
Southern Electric offers services to homes as well as businesses. Its range of services is truly varied and almost all encompassing. Gas, electricity, telephone, broadband as well as heating and wiring are some of the services it offers. In addition, it also helps promote energy efficiency and conservation methods while also advising customers about the best options that suit their energy needs.
For more details about the various services provided by Southern Electric, visit https://www.southern-electric.co.uk/.
Contacting Southern Electric Customer Service
Southern Electric customer service is available to its customers from 8AM to 8PM on weekdays and from 8AM to 2PM on Saturday, unless it is specified differently. However, their emergency service number is available 24×7. For instance, if you suspect a gas leak or have a power cut or experience any other form of emergency, you should call 0800 111 999 immediately. Similarly, if you have an emergency with your pay as you go meter, you can call 0800 980 0414 for electricity and 0800 980 0427 for gas meters.
For all other customer care related queries, the company has different dedicated lines, which you can call, depending on the service you require and your query. For more details regarding the customer service numbers of Southern Electric, please visit https://www.southern-electric.co.uk/ContactUs/OurPhoneNumbers/.
The company also offers online assistance service via https://www.southern-electric.co.uk/ContactUsOnline/ where you can post your queries directly.
Tips to call Southern Electric Customer Service Desk
While the Southern Electric customer service desk is easily accessible, they believe that a lot of queries can be resolved online, either by way of their FAQs or through the use of their online assistance service. Therefore, it is preferred that you use those services before making a call. However, in cases of emergency, this rule does not apply.