Royal Mail Customer Service

0844 306 9151
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Royal Mail Opening Times

Monday-Friday 8:00AM - 6:00PM
Saturday 8:00AM - 1:00PM
Sunday ---

Royal Mail Customer Service – Overview
Since its inception in 1516, Royal Mail has come a long way to emerge as the leader in UK’s postal service market. With the help of a large fleet consisting of ships, aircrafts, trains and road vehicles, it delivers mails to all locations across the UK including rural areas. You can contact the Royal Mail customer service at Freepost RLZL-LHZH-JZHT, PO Box 740, PLYMOUTH, PL9 7YB.

About Royal Mail Services
Royal Mail offers a unique service called “Universal Service”, using which you can send items to any address within the UK for a fixed charge. “Royal Mail Special Delivery” is a unique service where you can get your money back if the item doesn’t get delivered within the stipulated time. It also offers a service called “Business Mail” where you can avail attracting reduced prices in case of bulk volume.

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Contacting Royal Mail Customer Service
In case you are going on a holiday and want Royal Mail to keep track of your mails or are changing home/office, you can reach Royal Mail customer service from 8AM to 6PM (Monday to Friday) and from 8AM to 1PM (Saturday). The same opening hours are applicable for general enquiries, complaints or claims. The Royal Mail customer service (for printing postage enquiries) desk remains open from 8AM to 5:30PM (Monday to Friday).

You can reach Royal Mail customer service by filling up an online form available at For queries related to online postage, you can send email to You may even contact the customer service desk by sending email to

To reach Royal Mail customer service via phone, you should dial 03457 777 888 (if you are changing address or going on a holiday). Regarding your queries related to “online postage”, ring 0345 611 3425. You can reach “online shop” customer desk by dialling 03457 641 641 for queries related to purchases. For general enquiries, complaints or claims, you can dial 03457 740 740.

You can get more details about contacting Royal Mail customer service at

Tip to call Royal Mail Customer Service Desk
While contacting the Royal Mail customer service desk, make sure to note and call the number applicable for your query.

Royal Mail Customer Service
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