NPower Customer Service

0844 306 9168
Call NPower Customer Service number and save in memory

NPower Opening Times

Monday-Friday 8:00AM - 8:00PM
Saturday 8:00AM - 6:00PM
Sunday ---

NPower Customer Service – Overview
NPower is a part of the global conglomerate RWE Group, which is a leader in generation, transmission, trading and supply of gas and electricity to both residential and business customers. The company manages and operates a flexible portfolio of gas, coal, and oil-fired power stations, along with a portfolio of cogeneration plant. You can contact the NPower customer service at NPower Home team, Customer relations, PO BOX 7760, Burton on Trent, Staffordshire, DE14 9FX.

About NPower Services
NPower offers a wide range of services to its customers including gas and electricity supply at competitive rates, boiler and heating services, energy conservation tips, efficient use tips and guides as well as home insulation and other services.

For more details about the various services provided by NPower, you can take a look at

Contacting NPower Customer Service
NPower customer service operates from 8AM to 8PM on weekdays and from 8AM to 6PM on Saturday, barring a few cases, where the timings are different. As with most gas and electricity service providers, NPower also has different numbers for different services. For instance, all bill related queries should be directed to 0800 073 3000 while complaints regarding gas and electricity should be directed to 0800 316 9328. Queries related to boilers should be routed via 0845 155 0060. All these numbers are accessible through landlines and there are different numbers that you can call when using a mobile device.

For more information regarding the various numbers that you should use to reach NPower customer service, visit and select your problem from the dropdown box.

In case of gas leaks, call 0800 111 999 and for carbon monoxide poisoning, call 0845 4647 on NHS Direct.

You can also use their online service to send them a message via

Tips to call Scottish Power Customer Service Desk
When calling NPower customer service desk, make sure that you have your account number and the last meter reading handy as these will be required to process your call.

It’s equally important for you to have read their various support guides before making a call as most of the information is available in these guides.

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NPower Customer Service
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