EE Customer Service – Overview
EE, previously known as ‘Everything Everywhere’, is a UK based internet service provider and mobile network operator. As the company has more masts than any other network in the UK, it offers great coverage to almost 75% of the nation’s population across over 263 cities and towns. You can reach EE customer service by dialling 0800 956 6100 when you are ready to buy the company’s services. You can also reach the company’s customer care at EE BROADBAND, Customer Care, PO Box 486, Rotherham, S63 5ZX.
About EE’s Services
Apart from running the nation’s biggest 3G network, EE also offers superb connectivity with its Orange and T-Mobile plans. The company has recently launched the UK’s first superfast 4G network. In case you have subscribed to a 4GEE plan with EE, you can use both their 4GEE and 3G networks. When you move out of 4GEE coverage, you will be able to switch over to their 3G network seamlessly.
You can check http://ee.co.uk/our-company/our-brands-and-services to know more about EE’s services and products.
Contacting EE Customer Service
EE customer service operates from 8AM to 8PM (weekdays) and until 6PM on weekends. Calls outside that time (till 8PM on weekends and 10PM on weekdays) are chargeable at 50p per call. The same rates will apply to calls made to 07953 966 250.
You can reach EE customer service by ringing 150 from your EE mobile. Home Broadband, Small Business and 4GEE Mobile Wifi customers can call for free during standard business hours. SIM Only customers who have joined the plan after August 6, 2014 will be charged at the rate of 25p per call. Else, they too can enjoy the calls for free during EE’s standard opening hours. Large Business customers can also enjoy free calls by dialling 158 from their EE mobile. However, pay as you go customers have to shell out 25p per call, irrespective of the time when they make these calls.
Customers with Pay monthly, Pay as you go, 4GEE Mobile Wifi, SIM Only and Small Business plans can dial 07953 966 250 if they don’t have EE mobiles. Large Businesses and Home Broadband customers should call 07973 100 158 and 0844 873 8586 respectively from their non-EE mobiles.
For other numbers to contact EE customer service, you can check http://ee.co.uk/help/get-in-touch
Tip to call EE Customer Service Desk
EE customer service desk has different numbers depending on whether you are calling from a landline, EE mobile or non-EE mobile. Therefore, make sure to dial the right number.