DVLA Customer Services

DVLA Customer Services

0844 306 9195
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DVLA Opening Times

Monday-Friday 8 am-8 pm
Saturday 9 am - 5:30 pm
Sunday 9 am - 5:30 pm

DVLA Contact Numbers

The Driver and Vehicle Licensing Agency is the United Kingdom government organization that maintains a database of drivers and vehicles. This organization keeps a record of vehicles of the entire United Kingdom and drivers in Great Britain.

On this page, you can find the most appropriate and helpful numbers for contacting the DVLA customer services. Also, you can find the direct department numbers and company’s local address for related customer service requirements.

For more information regarding the DVLA services and contact information, you can visit the DVLA’s Official Contact Us Page.

DVLA Contact Number List

DVLA Helpline UK Contact Numbers
Customer Services 03007906801
Contact Number 03007906802
Enquiries 03007906801
Renewals 030012308125
Driving Test 03002001122

DVLA is a leading government organization in the United Kingdom that monitors all the important database of the drivers and vehicles. It was previously known as DVLC known as driver and vehicle licensing center. This agency issues driving license, organizes the collection of road tax, and sells the personalized registrations.

This agency was established in 1965 and is based in Swansea, Wales with prominent sixteen storey building in Clase and offices in Swansea. It has 39 offices around Great Britain where users could go to apply for licenses and transact other businesses.

DVLA provides an exceptional customer service in the Northern Ireland and the United Kingdom. They have an expert customer care team that is highly responsive and is dedicated to solving every query of their clients. Regardless of all your queries and issues, you can get in touch with the DVLA customer service agents through their various contact numbers and social media platforms.

Ways to Contact DVLA Csustomer Services

If you face any issues with the registration procedure, renewals, or driving test, you ca directly get in contact with their customer care agents through various communication channels.

Following are the ways by which you can get in contact with the DVLA customer care representatives:

  1. Contact the DVLA UK contact phone number via landline.
  2. Send an email to their mailing address.
  3. Send a handwritten letter to their official postal address
  4. Sign up for their social media channels like Facebook, Twitter, and Google+.
  5. Visit their Contact Us Page.

DVLA helpline numbers

To see what other choices are available to contact the DVLA customer care services, visit their main site.

DVLA Customer Service Address

If you don’t want to call or email the DVLA customer care agents, you also have the option to send a handwritten letter to their official postal address:

DVLA office

DVLA Swansea, SA99 1DD

Tips for Writing the Letter

While writing the letter, give as much information about your query but do not include your important personal information. You will also have to include the important details that are mentioned below:

  1. Name
  2. The contact details like phone number and email id.
  3. Vehicle number, license number, and other important details regarding your query.

If you want a helpful response, remember to write your query with full details and in a precise manner.

DVLA Services Enquiry

DVLA contact numbers

Every customer is valuable to DVLA. You are always welcomed to call the DVLA helpline number, 03007906801 and get in touch with their agents regarding any query. Your calls then get forwarded to the respective departments like car tax, driving license, vehicle details, and much more.

You can also discuss lost license issues, buying or selling of vehicles, penalty points, along with providing feedback on the services provided by DVLA.

DVLA offers many incredible customer care services like:

  1. Vehicle Tax.
  2. Driving License.
  3. Address change.
  4. MOT’s.
  5. Log books and number plates.
  6. Selling or buying vehicles.
  7. Driving test issues.
  8. Health and medical conditions.

The main DVLA contact number UK is 03007906801. You can use this DVLA customer care number and get in contact with their representatives in the operating hours.

Note:

Calls made to (02) or (03) DVLA contact number UK are charged at 13 pence per minute with the addition to the telephone provider’s access charge.

In case, if you are calling from outside the United Kingdom, you will have to pay the international call rates as applied by your telephone service provider. We recommend you to call your service provider before making the call.

Recommended Tip:

Keep the following details near you while placing the call to avoid the inconveniences:

  1. Personal information.
  2. License information.
  3. Vehicle details, and all other essential details related to your inquiry.

DVLA Operating Hours

DVLA provides a superlative experience to their customers regarding their inquiries and issues. The company’s expert and skilled customer care team will walk you through the procedures and will help you getting your issues resolved. You can use DVLA UK contact care number, 03007906801 and get in touch with their agents in their working hours.

The DVLA operating hours are:

  1. Monday to Friday, from 8 am-8 pm.
  2. On Saturdays, Sundays and weekends, the lines are open from 9 am-5:30 pm.

You can discuss all the queries with the representatives in working hours and also, provide feedback on services provided by DVLA.

DVLA Helpline Numbers

DVLA offers a varied range of service that lets you get a register your vehicle, get a license, do the driving test, and make your driving experience more customized. You can use this DVLA UK contact number, 03007906801 and get in touch with their agents regarding any query.

Driver License Enquiries

DVLA Customer Service numbers

Whether you require a new license or you need to get any changes in your driving license. You can register or log on the License page or dial this DVLA UK  contact number, 03007906801.

To get a new license or for getting new amendments on the license, it takes up to 3 weeks to process the license or renewal application. If your application is not processed in three weeks, you can give a call on their helpline number.

License Renewals

DVLA contact numbers UK

It is mandatory to get a renewal of photocard license every ten years.

All the DVLA licensed drivers are eligible to do the renewal online with a valid United Kingdom passport. You need a government issued ID for the completion of the process.

The renewal fee is £14, and you should also have the previous driving license number, address, and the national insurance number. The whole renewal process takes over a week to complete the process.

To learn more about the DVLA process, you can use this DVLA customer service number, 03001230815.

Vehicle Tax

DVLA helpline numbers UK

Every vehicle that is licensed by DVLA must submit the DVLA car tax in the Northern Ireland and in the United Kingdom. This is an annual vehicle tax, and you can pay by the different mode of payments like the debit card, credit card, or by Direct Debit.

You can also pay the vehicle tax by going to the Post Office, and you need to carry one of the following documents:

  1. Vehicle log book.
  2. The green “new keeper’s details” from the log book.
  3. MOT test certificate.

For more information regarding the vehicle tax service, you can call this DVLA vehicle tax telephone number, 03001234321.

In case, if your vehicle is off road or in the garage, you need not pay the tax for your vehicle.

DVLA Theory and Driving Test

DVLA helpline numbers UK

Driving Test:

If you want to drive vehicles in the United Kingdom, you are required to pass the theory and driving test. These both tests apply to the drivers of cars, bikes, and motorbikes. The driving exam has two parts: a theory examination, and a case study test, with the training every five years.

For more queries regarding the driving test, you can use this DVLA customer care number, 03002001188.

Theory Test:

For booking, canceling, or checking the status of the theory test, you can call this number, 03002001122.

MOT and Vehicle Testing

DVLA customer service numbers

If you get a new vehicle, it is important to get the MOT test done for the vehicle. The MOT test report includes the vehicle’s roadworthiness and exhaust emissions, as required by the British Government.

The MOT fees for the car is £55 and for a motorcycle is £30. Also, there are not VAT charges applied on the MOT fees.

For more details regarding the MOT fees and MOT procedures, you can dial this DVLA customer care number, 03001239000.

Medical Conditions

DVLA numbers UK

Before getting or applying for a new driving license, you need to report all the media issues to the DVLA.

If you do not report the medical condition before hand then, you have to pay a fine of £1000, if there is an accident.

Vehicle Tax Refund

There is no cancellation option available for the vehicle tax refund. In any case, if you want the vehicle tax refund, you can call on this DVLA helpline number, 03007906802.

Complaints and General Enquiries

If you are not happy with the services provided by the DVLA customer care agents, you can use this number, 03007906801 and raise a complaint.

Or if you do not want to give them a call, then you can visit their main office at Swansea:

DVLA Swansea, SA99 1DD

Contact DVLA via Social Media

DVLA Helpline Numbers UK

Photo from https://www.facebook.com/dvlagovuk/

You can also contact the DVLA customer care agents through various social media channels like:

  1. Twitter
  2. YouTube
  3. Facebook
  4. LinkedIn
  5. Instagram

You can post and message your grievances on their social media channels like Facebook and Twitter. Also, you can stay updated with the new rules and regulations applied by the DVLA.

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2 comments

  1. Robert C. Cruz says:

    I cannot attempt the theory and driving test due to some health issues, Which number should i use to contact the DVLA for this purpose?

  2. Dana M. Herman says:

    My driving license renewal was pending from a month. Thanks for sharing the DVLA contact numbers, they contacted me directly to the renewal team. Great work, Thanks for sharing the numbers.

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